Ordered a floor squeegie which needed a handle so was advised on one, paid for it and it arrived. Items were incompatible, of different colour shades and clearly not intended as a pair. I pointed...
Usually your service is great but this time I placed 2 orders both above £300.00 and stated which free gifts I wanted but when delivered the free gifts were not with the items
jeanetteseton
Seton
6 years ago
Thank you for your valued feedback. Having investigated it appears that we unfortunately omitted to add your free gifts on your orders. I do apologise for this error and your free gifts will be with you shortly. We do investigate and act upon any issues which occur. We do continually strive to improve with training and other tools available to us. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
They just need to stick to what they mean about next day delivery not 4days later
jeanetteseton
Seton
6 years ago
Thank you for your valued feedback. We have investigated the delivery time for you and due to your location the estimated delivery is 2-3 working days. Unfortunately we are unable to deliver on bank holidays which would explain the date of your delivery. Estimated delivery times are given on the web page for each item and we endeavor to complete your delivery within this time span however, this can vary according to your location. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
I haven't received the signs that I ordered. They are 5 days overdue - needed on site on agreed date but yet to arrive.
jeanetteseton
Seton
6 years ago
Thank you for your valued feedback. We understand that a member of our customer service team has been in touch. Estimated delivery times are given on the web page for each item and we endeavor to complete your delivery within this time span. I understand that you have decided to return the product on this occasion. We apologise that this item did not reach you in the time span you required. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.