Placed an order, it was sent to the incorrect address, they haven't redirected it or sent out a replacement order to the correct address, so as yet I have not received my order.
jeanetteseton
Seton
6 years ago
Thank you for your valued feedback. Having investigated your order I can see that unfortunately the information we received for your delivery address online was incorrect. Once the parcel was returned to ourselves by our courier, we added the correct address for you and the parcel was able to be delivered. I apologise for the delay in your delivery due to an online issue. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Product reviews
Date of purchase: 11/15/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Seton:
Got all the items I requested. Assistant on the phone was very helpful.
Excellent service. At the price I paid I thought it wouldn't arrive for a few days but I got my item the next morning delivered by a reliable national courier. I shall buy from Seton again.
Fast, efficient, good products, but cost is always an issue for any business.
Invoices chasing is a little annoying, especially when they are not due.
jeanetteseton
Seton
6 years ago
Thank you for your valued feedback. We do have an excellent quotations team which can provide you with a competitive quotation on our products. We do supply statements of your account which would include overdue invoices and current invoices to give you a good understanding of the status of your account. Should you wish to discuss this in any further detail, please do not hesitate to contact us on freephone 0800 585 501.
Product reviews
Date of purchase: 11/13/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Seton:
Excellent, efficient service. Clare was particularly helpful - thank you!
Everything from getting a quotation to supplying the goods! Great sales team.
Even the chappie delivering was great despite being messed about by our reception colleagues...
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Need a Health & Safety Product? How about 57,000 of them? That's the number of products we currently feature within our catalogue and each one is of the high quality and value that you've come to expect from Seton.