We placed an order on VAT FREE day, it was supposed to be delivered on or before Friday 16th of December! When we tracked the item it was not out for delivery and were told it wouldn't be delivered...
Read more
Karen G
Salon Services
9 years ago
Thank you for your review. We are sorry you did not receive your order on time. We have looked into this and I believe one of our team members contacted you on Friday to discuss. If you have any more questions around this please do not hesitate to contact us.
Very poor. Item was discontinued but no one emailed and told me until I queried it when the rest of my items showed up. Response time was very slow
Karen G
Salon Services
9 years ago
We appreciate your disappointment that the product is no longer available, however we have attached a link of a possible alternative for you. http://www.salon-services.com/purple-metallic-detangle-wet-brush/ Thank you for taking the time to provide your feedback.
One product arrived and was faulty. It only took one phone call to sort this out. As requested I sent a photo of the item. They immediately sent out a replacement which arrived the next day....
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.