Not all my items that I ordered we delivered. When I did my order online the one thing I really needed didn't get delivered . When I called I was told it was out of stock and was now discontinued. If...
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Karen G
Salon Services
9 years ago
Thank you for taking the time to leave this review. We are sorry you were disappointed not to receive the mirror. This was part of our Christmas range which was extremely popular and sold out on the day you placed your order. You have not been charged for the item.
All items were in 1 box. However the box was not sealed well and when it was delivered to me the 2 main box fold flaps were fully open. I had to double check none of my items were missing from my...
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Karen G
Salon Services
9 years ago
Thank you for your review. Our apologies your box was received open, we will pass your comments to our warehouse.
Kind regards
The Salon Services Team
Product reviews
Karen G
Salon Services
9 years ago
I am sorry you are not happy with this product.
If you wish to return this item for a refund , please give us a call on 0330 123 1907.
Didn't recieve all my items, don't know when I will and they took longer to come than anticipated.
Karen G
Salon Services
9 years ago
Thank you for your review. We have checked your order, which was placed on our vat free day. All Vat free orders are subject to despatch in 3-5 working days which is stated on our website during the promotion. Your order was despatched within that time frame.
We apologise that 3 items were out of stock, the colours have already been despatched, and the Polisher will follow shortly as new stock is due in this week.
The item I ordered is very good, delivery was quick and tracking information was sent to my mobile.
The one thing I think could be improved is the packaging, for the price paid for the hairdryer I...
The staff are really helpful and friendly.
Item was ordered on line and arrived within a couple of days. Updates were regularly sent to keep me informed.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.