I purchased items on the Thursday. It wasn't until I'd sent payment, that it came up 3-5 days before collection who be avaliable. I went to the wholesalers on the Tuesday. Which is 5 days after the...
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Pamela
Salon Services
9 years ago
We are sorry to learn of your disappointment following a recent click and collect order. We do advise customers to allow 3-5 working days for dispatch on all orders placed during VAT free promotions. With regards to the issues in store, can we arrange to call you at a time that's convenient to collate feedback that we can share with the management team of the selected store?
I order and it didn't come to near a week later and with that they came in different packages so had to wait for two separate ones on different days. Also when my stuff arrived my nail polish was...
I was delivered 5 bottles of gel Polish in one bubble wrap pouch. One of which was broken and the gel was over all the other bottles. I am not happy at all with this!!! I am still waiting for a...
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Karen G
Salon Services
9 years ago
Thank you for your feedback. Our apologies for the damage to your products.
We understand you have been in touch with us, and we have responded. This matter will be resolved today.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.