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Resume Writing Group Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,336 reviews

Trusted Customer

Feefo Verified

5 years ago

Jumping through too many hoops

I did not realize when they guarantee a refund that a person would have to jump through a bunch of hoops just to get their money back. I guess that is why nobody really gets their money back because...

David Bramlett

Resume Writing Group

5 years ago

Louis,I am very sorry you misunderstood our money back guarantee that we honor to many of our customers that provide the needed documentation. Of course we have steps in place to insure that the customer is actively seeking employment or we would have to issue refunds to anyone that requested. I am happy to work with you and even do a free revision on your resume if you feel that might help? Please feel free to reach out to me directly and I will do anything I can to help you. dave@resumewritinggroup.com

Trusted Customer

5 years ago

After posting this review, I received a response from the owner of Resume Writing Group, Dave Bramlett, who went above and beyond what I expected. I was given a rewrite on my cover letter at no cost to me. For the money I paid for this service and the positive feedback on my negative review, I will continue to use Resume Writing Group to fulfill all my future resume writing needs. Thanks again to Dave and Resume Writing Group.

David Bramlett

Resume Writing Group

5 years ago

Your welcome Louis. We are here to help and want to do anything we can to get our customers more interviews. Dave

Trusted Customer

Feefo Verified

6 years ago

Communication was strained with the writer, as it's a four-step process. Therefore, I accepted a marginally acceptable resume and decided to polish it up myself. But my bank account is $100...

David Bramlett

Resume Writing Group

6 years ago

Dear Lisa, I’m very sorry to read that you didn’t find your experience to be worthy of a higher rating. We only sent you a draft the 1st time and are certainly interested in working with you to create a final resume with which you’re THRILLED! I’m honestly not sure what you meant about a “4 step process” to communicate with the writing team as it should be one simple step. We’ll call you shortly to find out more so we can improve our communications process AND the resume we’re doing for you.

David Bramlett

Resume Writing Group

6 years ago

Thanks for letting us know about your experience, Lisa. During our 17 years of expertise writing thousands of resumes for clients in over 90 industries, we have constantly worked to improve the experience for our clients. We do offer multiple methods of communicating with our staff, including via LiveChat, phone, and message. After receiving your new resume, you did not use any of these communication methods to let us know if there was anything you wanted to change on your new resume. We offer unlimited free revisions for 30 days and will happily revise your resume to make sure you receive a document that matches your specific needs.Our 98.4% success rate for helping our clients get hired, as well as our top-notch reputation in the industry, have been made possible due to our commitment to customer service. Due to this commitment, we reached out to you via email, phone, and text after learning of your dissatisfaction but have still not received a response. If you choose, we’ll continue to work with you on making this a great experience with the end goal of accelerating your career! I will gladly re-write your resume if you will contact us. We are here to help you. Dave Bramlett – Resume Writing GroupDave@resumewritinggroup.com

Trusted Customer

6 years ago

Congratulations on all of your success in the industry. I'm very happy for you. I'm not interested in a re-write at this time. My apologies for finding communication with the writer to be cumbersome. The changes needed don't justify the efforts to communicate these with the writer. It was quicker to make the changes myself. And I may have blocked communication from your company due to the constant requests to refer my friends and buy more products. I'm guessing I'm not your in your target demographic.

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Resume Writing Group:

The service was very quick. I needed a updated resume fast after I lost my job. I was very happy with my new resume.

David Bramlett

Resume Writing Group

6 years ago

Thank you Sheila, After 17 years of providing job winning resumes we are getting this process down pretty good. LOL. We hope you get the job your looking for and refer a friend or two. Come back again if we can ever help you. Thanks Again, Dave Resume Writing Group

Robert

Feefo Verified

6 years ago

What Robert said about Resume Writing Group:

Great Service

Communication was thorough and frequent, in regard to additional information that was needed to complete my profile.

David Bramlett

Resume Writing Group

6 years ago

Thank you Robert. We love helping our customers get the perfect resume. Come back again if we can ever help you. Thank you, Dave

Mercedes

Feefo Verified

6 years ago

What Mercedes said about Resume Writing Group:

Awesome!! 10/10!

I was honestly taken back at how well written my resume turned out! When the writer named off all the classes I’ve been in in regards to my wanted position I was blown away! I didn’t even mention...

David Bramlett

Resume Writing Group

6 years ago

Thank you Mercedes. Its a pleasure for us to help our customers get the perfect job. Thank you, Dave

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Resume Writing Group:

They did an excellent job!

David Bramlett

Resume Writing Group

6 years ago

Thank you, Our team is dedicated to making you stand out and get interviews. Good luck and come back soon.

Thomas

Feefo Verified

Hanford, CA

6 years ago

What Thomas said about Resume Writing Group:

My resume is beautiful! A totally professional job.

The resume that I received from resume writing group is absolutely outstanding and money well spent. I am very proud of my resume; thank you! Your service was courteous and professional and I would...

David

Feefo Verified

Chicago, IL

6 years ago

What David said about Resume Writing Group:

Outstanding experience, Great price.

Could not have been better. Outstanding resume delivered on time. From start to finish I was kept informed on my writers progress, We made 1 small tweek and I had a great resume to send out.

Trusted Customer

Feefo Verified

6 years ago

Resume writing group did it

I had used other resume services in the past but resume writing group was a night & day difference. They’re the real deal

Trusted Customer

Feefo Verified

6 years ago

Resume Writing Group Came Through - BIG TIME!

They did an utterly fantastic job. I am not good at writing (which is why I hired Resume Writing Group in the first place) so it's hard to put into words just how impressed I am with the resume they...

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