Puronics Reviews

Thank you for your feedback. The discussion the technician had with you regarding your water heater had to do with an anode rod that should be replaced on a periodic basis, as per the instructions in the owners manual for the water heater. This has nothing to do with the water treatment system. We have called you to clarify this. If you have any further questions, please contact Puronics customer support at 800-339-8780 or by email at info@puronics.com. Best Regards, Puronics Customer Service

Thank you for your feedback. Our General Manager has been out to visit with you to review the installation. We apologize for the inconvenience that has been caused. We will be sending somebody out to take care of the hole and we will be sending you compensation for the plant. Regards, Puronics Customer Service