How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Puronics Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

10 years ago

Great service

Ou tonics service was great. Serviceman was prompt, courteous, clean, knew what he was doing (most important) and did all the services we asked that day with no surprise costs.

Product reviews

Date of purchase: 01/11/2016

0

Trusted Customer

10 years ago

Unfortunately I still don't have a water conditioner that works and I bought my system in October.

I've had two water conditioners so far and they both spit out charcoal. Puronics offered to trade me with a lower priced water softener. That's not a good trade. After the second machine failed,...

Puronics Customer Services

Puronics

10 years ago

Thank you for your feedback. We apologize for the inconvenience. Jeff Atkinson, our General Manager, has reached out to you and has scheduled the replace the system. If you have any further problems, please contact us at 925-456-7000. Regards, Puronics Customer Service

Product reviews

Date of purchase: 12/23/2015

0

TC

Trusted Customer

10 years ago

What Trusted Customer said about Puronics:

Prompt and efficient

He was on time courtesy and professional. He found a problem with the plumbing on the water heater and corrected the problem by replacing the pipe and valve.He also adjusted the time to recycle as...

Product reviews

Date of purchase: 01/08/2016

0

Trusted Customer

10 years ago

Very timely, quick and friendly.

Product reviews

Date of purchase: 01/19/2016

0

Trusted Customer

10 years ago

Service

Very expensive

Product reviews

Date of purchase: 12/14/2015

1

Trusted Customer

10 years ago

The service was very good. The technician was very knowledgeable.

Product reviews

Date of purchase: 01/08/2016

0

Trusted Customer

10 years ago

Very prompt, professional, and polite

Product reviews

Date of purchase: 12/14/2015

0

Trusted Customer

10 years ago

Dimitri installed my Puronics system and did an excellent job. In addition he replaced my main water valve (which was badly corroded), installed the pipe extensions needed to hook up to the Puronics...

Product reviews

Date of purchase: 12/15/2015

0

TC

Trusted Customer

10 years ago

What Trusted Customer said about Puronics:

I want a exact replacement part not a well this will work part.

Product reviews

Date of purchase: 01/18/2016

0

TC

Trusted Customer

10 years ago

What Trusted Customer said about Puronics:

Great service

Our technician was prompt, professional and very helpful in that he tested our ancient (1997) water softener system that we had been told was no longer effective and showed me the test proving it was...

Product reviews

Date of purchase: 01/13/2016

0

Puronics Reviews

Your Puronics SystemMore reviews of this product (2)View product website

Your Puronics SystemMore reviews of this product (26)View product websiteI've had two machines and they just spit out charcoal. I am frustrated.

Your Puronics SystemMore reviews of this product (36)View product websitePerforming excellently as our old one did.

Your Puronics SystemMore reviews of this product (9)View product websiteHave not had any issues. Gives some peace of mind about water quality especially with the problems a lot of municipalities are now having.

Your Puronics SystemMore reviews of this product (3)View product website

Your Puronics SystemMore reviews of this product (12)View product websiteThe product seems to be good. This is the first time that we have owned a water softener.

Your Puronics SystemMore reviews of this product (2)View product website

Your Puronics SystemMore reviews of this product (74)View product website

Your Puronics SystemMore reviews of this product (2)View product websiteI have a 6000 series I was sent a 6500 series pre filter and I ended up returning it in person. I then received a old looking general ionics pre filter that I am using. it seems ok.are they...Read more

Your Puronics SystemMore reviews of this product (178)View product websiteHave had this under the sink system since 1997 and am more than pleased.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?