How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plumbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/plumbs | Feefo

Displaying all 6,431 reviews

Trusted Customer

2 months ago

Date of purchase: 03/25/2025

V happy

Good service v happy with purchase

Tara

Plumbs

2 months ago

Thank you for taking the time to provide us with with your feedback. We're really pleased to hear that you have had very good service and that you are delighted with the purchase.

Product reviews

Trusted Customer

2 months ago

Date of purchase: 03/06/2025

Great service

Excellent

Tara

Plumbs

2 months ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have had great service.

Product reviews

Mrs Tracey

Cramlington

2 months ago

Date of purchase: 03/04/2025

What Mrs Tracey said about Plumbs:

Transformed well loved but sad sofas a new lifesofas d chairs

From initial contact to finished product was excellent service.

Tara

Plumbs

2 months ago

Thank you for taking the time to review our service and products. We’re really pleased to hear that you have been delighted with the service received.

Product reviews

Trusted Customer

2 months ago

Date of purchase: 03/19/2025

Tara

Plumbs

2 months ago

We appreciate you taking the time to rate our service and products. Thank you.

Product reviews

Mrs Jeakins

Gloucestershire

2 months ago

Date of purchase: 01/20/2025

What Mrs Jeakins said about Plumbs:

Excellent service

excellent

Tara

Plumbs

2 months ago

Thank you for taking the time to provide us with your feedback, and for rating us excellent.

Product reviews

Mrs Fry

Gloucestershire

2 months ago

Date of purchase: 11/18/2024

What Mrs Fry said about Plumbs:

Excellent work by Stuart

Upholstery by Stuart excellent. Took a long time from initial contact with plumbs to getting sofa collected for upholstery

Tara

Plumbs

2 months ago

Thank you for your review. We apologise that your order took longer than we anticipated. We will always try to avoid any delays and it’s important to us that we keep you well informed, throughout the process. It’s great to hear that you are pleased with the end result.

Product reviews

Mrs Plaw

2 months ago

Date of purchase: 03/14/2025

What Mrs Plaw said about Plumbs:

New soffa cover

Excellent

Tara

Plumbs

2 months ago

Thank you for taking the time to provide us with your feedback. We’re pleased to hear that you’ve had an enjoyable experience and that you are happy with the results.

Product reviews

Mrs Burr

Norfolk

2 months ago

Date of purchase: 11/18/2024

What Mrs Burr said about Plumbs:

Great service from start to finish

The consultant was very helpful in guiding us through the various fabric options. Having the matching washable throws is a huge win. When the sofas were collected we were told they would be returned...

Read all

Tara

Plumbs

2 months ago

We appreciate you taking the time to review our service and products. We're really pleased to hear that you have received great service from start to finish and that you have been delighted with the end result.

Product reviews

Miss Weeks

Okehampton

2 months ago

Date of purchase: 03/19/2025

What Miss Weeks said about Plumbs:

Very pleased with the cushion covers

Very pleased with the service received.

Tara

Plumbs

2 months ago

Thank you for taking the time to review our service. It's great to hear that you are pleased with the service received.

Product reviews

Mrs Graham

Seaford

2 months ago

Date of purchase: 03/18/2025

What Mrs Graham said about Plumbs:

Excellent

Tara

Plumbs

2 months ago

Thank you for taking the time to review our service, we're really pleased to hear that you have been delighted with the overall service.

Product reviews

Not received a review invite?

About Plumbs

Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.

Read all

01772838301

Brookhouse Mill, Old Lancaster Lane, Preston, Lancashire, Lancashire, PR1 7PZ, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Plumbs Reviews

Loose CoversMore reviews of this product (3,968)View product websiteVery happy

Loose CoversMore reviews of this product (3,968)View product websiteVery pleased with the covers and for the service provided by Judy

Loose CoversMore reviews of this product (3,968)View product websiteAbsolutly fabulous both with the service and quality of fabric. The measurements and fitting were spot on, better than anticipated. Great communication and a smooth transaction. Would strongly...Read all

ReupholsteryMore reviews of this product (924)View product website

Loose CoversMore reviews of this product (3,968)View product websiteFantastic new covers for our sofa from Plumbs. We opted for the bespoke measured-to-fit service and the covers fit extremely well. The fabric choices we were offered worked well for us and we are...Read all

Prestige - reupholsteryMore reviews of this product (138)View product websiteBeautiful job, very pleased with Stuart’s work. The sofa has been made to look new again after 30 years use

Loose CoversMore reviews of this product (3,968)View product websiteTrouble free, fast polite service. Good quality product fitted well.

ReupholsteryMore reviews of this product (924)View product websiteWe had our very old but good quality sofas reupholstered by Plumbs and we are delighted. Great service from start to finish. They look wonderful and with the matching pet throws and coordinating...Read all

Loose CoversMore reviews of this product (3,968)View product websiteGave Plumbs a ring and a visit was arranged. The Plumbs Consultant arrived and measured the cushions and we chose a pattern from a very varied chose of fabrics. Received a phone call and...Read all

Loose CoversMore reviews of this product (3,968)View product websiteExcellent covers and great fitting and support from Sharon

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?