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Plumbs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/plumbs | Feefo

Displaying all 6,445 reviews

Mrs Moss

Burnopfield

3 months ago

Date of purchase: 12/05/2024

What Mrs Moss said about Plumbs:

Excellent service and product

Very happy with the loose covers made and fitted by Plumbs. Friendly professional service from start to finish.

Tara

Plumbs

3 months ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and products and enjoyed your journey with us.

Product reviews

Mrs Smith

Liverpool

3 months ago

Date of purchase: 12/02/2024

What Mrs Smith said about Plumbs:

Curtains

Very good service this is my second order and on balance satisfied with the curtains.

Tara

Plumbs

3 months ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received good service and we appreciate your custom.

Product reviews

Mrs Down

3 months ago

Date of purchase: 08/24/2024

What Mrs Down said about Plumbs:

What an unprofessional company

****

Tara

Plumbs

3 months ago

We appreciate your feedback. We're sorry to hear that you have rated our service low, we will ensure that this feedback is passed onto the Customer Service Team.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 02/13/2025

Our experience from start to finish was excwellent. Plumbs representative, Adam, was very knowledgeable and friendly. He showed us a big selection of material books and explained all the different...

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Tara

Plumbs

3 months ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the high level of service we have to offer and also, the quality of products we have supplied you with. We would like to thank you for your valued custom and giving us the opportunity to fulfil your order for you.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 12/20/2024

Lorraine went the 'extra mile' to accommodate us. Service was second to none.

Tara

Plumbs

3 months ago

Thank you for taking the time to review our service and products. We're really pleased to hear that your delighted with the overall service and that we have exceeded your expectations.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 12/05/2024

Brilliant service and results!

Excellent throughout. Professional, skilled, timely, efficient, courteous, friendly.

Tara

Plumbs

3 months ago

Thank you for taking the time to provide us with your feedback, we're really pleased to hear that you have received a professional and courteous service.

Product reviews

Mrs Sillis

Potters Bar

3 months ago

Date of purchase: 09/03/2024

What Mrs Sillis said about Plumbs:

The service was not as we expected. Although many apologies were received !!!!

Tara

Plumbs

3 months ago

Thank you for taking the time to provide us with your feedback. We're sorry to hear that your expectations have not been met, and we will ensure that moving forward future customers are not impacted in the same way. We appreciate negative feedback, just as much as positive to ensure we improve our service, to meet customer expectations. Once again, please accept our apologies for any inconvenience caused.

Product reviews

Trusted Customer

3 months ago

Date of purchase: 11/26/2024

So pleased that we entrusted re-upholstery of our chair to Plumbs!

Excellent throughout the process. The home visit by Plumbs’ representative was professional and helpful and he explained the options amd what to expect in terms of timescale. Our chair was collected...

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Tara

Plumbs

3 months ago

Thank you for taking the time to provide us with your feedback, on your experience with us. We're delighted to hear that you have been pleased with the overall service and quality of products, which has exceeded your expectations.

Product reviews

Mrs Brown

Tetbury Glous

3 months ago

Date of purchase: 11/29/2024

What Mrs Brown said about Plumbs:

Beautiful curtains

First class the best curtains i have had made beautiful material and finish first class service from start to finish. i have no hesitating in recommending Plumbs for quality and finish

Tara

Plumbs

3 months ago

Thank you for your 5-star rating and providing us with your feedback. We're really pleased to hear that you have received a first class service and we would like to thank you for your valued custom.

Product reviews

Mrs Hardwick

Essex

3 months ago

Date of purchase: 01/20/2025

What Mrs Hardwick said about Plumbs:

A very satisfied customer!

Excellent, both from the sales consultant and the fact that the cover arrived so quickly.

Tara

Plumbs

3 months ago

Thank you for your 5-star rating. We appreciate your feedback and also, your valued custom - It's great to hear that you are a very satisfied customer and that you are delighted with the quality of products - thank you.

Product reviews

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About Plumbs

Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.

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01772838301

Brookhouse Mill, Old Lancaster Lane, Preston, Lancashire, Lancashire, PR1 7PZ, United Kingdom

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Plumbs Reviews

H8733943More reviews of this product (1)View product websiteVery happy with the loose covers made and fitted by Plumbs. Friendly professional service from start to finish.

H5418470More reviews of this product (1)View product websiteVery good service and beautiful material and a reasonable price. However the finish not so good. Not ironed on the edges so did not hang well..which spoiled the look of them.

U3241021More reviews of this product (1)View product websiteHave never had such a bad experience ever.The whole job took over 7 months with very little help and your staffs attitude was very upsetting.Will never recommend plumbs

Loose CoversMore reviews of this product (3,978)View product websiteOur experience from start to finish was excwellent. Plumbs representative, Adam, was very knowledgeable and friendly. He showed us a big selection of material books and explained all the different...Read all

H8734256More reviews of this product (1)View product websiteWe ordered our chair and sofa covers on a great deal before Christmas. They were delivered on time but Lorraine agreed to delay the fitting until we had the room decorated. That is now done and the...Read all

H8732553More reviews of this product (1)View product websiteThe consultant was absolutely excellent. She was really helpful with choosing fabric and the type of covers that would suit. Her measuring was accurate so the covers are a perfect fit and look great....Read all

U5417339More reviews of this product (1)View product websiteWhen ordering the curtains I was given a delivery date of approx 10/12 weeks. Five months later the curtains were delivered. However, on fitting one set of curtains was the incorrect length and one...Read all

H3242091More reviews of this product (1)View product websitePlumbs’ representative was very helpful and knowledgeable. The price quoted seemed quite high, but we accepted the quote. When our Parker Knoll wing chair was returned to us, we were extremely...Read all

H5417838More reviews of this product (1)View product websiteA fantastic job so well made the very best and i have had curtains made before with another company and plumbs beat them on quality and finish I have no hesitation in recommending...Read all

H8734663More reviews of this product (1)View product websiteIt was very pleased with the speed of the order and the service by the sales consultant, Lauren. She was knowledgeable and very helpful and the covers look great. I would definitely recommend Plumbs

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