How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,176 reviews

Trusted Customer

Feefo Verified

1 day ago

Easy to order.

Very good service 👏 easy to order as they tell you how to do it, if you are confused. Comes with the Royal mail . Than you

Jess

Pet Drugs Online

1 day ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/01/2026

Trusted Customer

Feefo Verified

1 day ago

Very frustrating experience Taking over 18 days to get a resolution to my order Not able to call drugs on line as the phones were never working Emails are not responded to until 3 days later but with...

Product reviews

Date of purchase: 06/30/2026

Catherine Denholm

Feefo Verified

1 day ago

What Catherine Denholm said about Pet Drugs Online:

Excellent quick service at an affordable price.

The ordering process is easy and you are informed of your order from your initial order, until delivery, by email for each step. With a clear date as to when the medication is going to be delivered.

Jess

Pet Drugs Online

1 day ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 07/01/2026

Lorraine Barn

Feefo Verified

GBR

1 day ago

What Lorraine Barn said about Pet Drugs Online:

Order was placed & confirmed on a Tuesday, paid extra for quick delivery but arrived 8 days later! Phone lines were down so no other way to speak to someone regarding the issue!

Product reviews

Date of purchase: 06/30/2026

Trusted Customer

Feefo Verified

1 day ago

Great service, thank you, I will be back.

All simple and easy, thank you.

Jess

Pet Drugs Online

1 day ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 06/29/2026

Trusted Customer

Feefo Verified

1 day ago

Easy to order

Jess

Pet Drugs Online

1 day ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/30/2026

Trusted Customer

Feefo Verified

1 day ago

Excellent service

Excellent and easy to do what you need

Jess

Pet Drugs Online

1 day ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 07/01/2026

Trusted Customer

Feefo Verified

1 day ago

Optimmune eye ointment

Smooth easy process. Better now, the vet sends the prescription directly.

Jess

Pet Drugs Online

1 day ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 07/01/2026

Trusted Customer

Feefo Verified

1 day ago

easy to order from a good website

Jess

Pet Drugs Online

1 day ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and the ease of using our website! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 07/01/2026

Trusted Customer

Feefo Verified

1 day ago

Merlin’s medication

I think I included all this in my initial review always been easy to use with prompt service

Jess

Pet Drugs Online

1 day ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 07/01/2026

Not received a review invite?

Purina Pro Plan Veterinary Diets Feline Fortiflora Cat Food

Zenrelia Film-Coated Tablets for Dogs 15mg 90 Film-Coated Tablets

Reconcile Chewable Tablets for Dogs 16mg 30 Chewable Tablets

Purina Pro Plan Veterinary Diets Canine HA Dog Food

View all media (2453)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Pet Drugs Online Reviews

Fortekor 20mg FlavourMore reviews of this product (253)View product websiteTo early to say whether the tablet is doing it's job

Cortavance Cutaneous Spray for Dogs 0.584mg/ml 31ml BottleMore reviews of this product (51)View product website

Seresto Flea and Tick Control Collar for Dogs and Puppies 1 x Large Collar for Dogs over 8kg (Collar Length 70cm)More reviews of this product (1,296)View product websiteseems to do the job, not found any fleas on my dog

Cortotic Ear Spray Solution for Dogs 0.584mg/ml 16ml BottleMore reviews of this product (24)View product websitefantastic stuff, after years of my dog having ear infections, my vet prescribed this and she's been infection free ever since

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?