How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

162,918

23,370

4,497

1,052

1,847

193,684

ratings over the past year

Displaying all 899,873 reviews

Trusted Customer

8 years ago

Date of purchase: 07/19/2017

Always reliable and true to their word when it comes to deliveries, never any problems when returning items. Clothes are always of good quality, in a wide range of sizes bang on trend and fairly...

Read all

Product reviews

Ellen

8 years ago

Date of purchase: 07/17/2017

What Ellen said about Next:

Informative delivery

Exellent fast service with constant up to date email and texts to inform me of when my parcel arrived

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/17/2017

Fabulous.

Fast delivery to store and high quality.

Product reviews

Keith

8 years ago

Date of purchase: 07/28/2017

What Keith said about Next:

very good and polite service

Product reviews

Janet

Sheffield

8 years ago

Date of purchase: 07/17/2017

What Janet said about Next:

I'm an avid next customer .. Always good quality & good service !

Product reviews

Julie

8 years ago

Date of purchase: 07/17/2017

What Julie said about Next:

White shoes

Would recommend them

Product reviews

Emma

8 years ago

Date of purchase: 07/17/2017

What Emma said about Next:

A fast efficent service.

Product reviews

Ciara

Derry

8 years ago

Date of purchase: 07/22/2017

What Ciara said about Next:

Great items and very quick delivery

Very quick delivery and items are excellent quality.

Product reviews

Agatha

8 years ago

Date of purchase: 07/28/2017

What Agatha said about Next:

This time was good, had some problems in the past but all solved

Product reviews

Elizabeth

8 years ago

Date of purchase: 07/21/2017

What Elizabeth said about Next:

Nice and fast service.

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Black Floral Woven Sleeve SweaterMore reviews of this product (10)View product websiteGood quality for a fair price

Black Woven Back Knitted TopMore reviews of this product (4)View product websiteSmart/casual design good value

Bright Cars Sleepsuits Two Pack 0mths 2yrsMore reviews of this product (3)View product websiteThese sleepsuits are not only comfortable but look lovely with vibrant colours . Warm and nice material which lasts through plenty of washes

Turquoise White Bright Character Sleepsuits Three Pack 0mths 2yrsMore reviews of this product (8)View product websiteLovely colours mixed with white for a baby feel and great quality . Feel and look nice on

Navy School Socks Seven Pack Older BoysMore reviews of this product (34)View product websiteGood quality. Nice fitting

White Vests Five Pack 1.5 16yrsMore reviews of this product (116)View product websiteGood quality and washes well **

Lattice Geometric Jacquard CushionMore reviews of this product (8)View product websitevery pleased with product and service

300 Thread Count Soft & Silky Egyptian Cotton Deep Fitted SheetMore reviews of this product (4)View product websiteLovely soft sheets with luxury feel

White Skinny Strap SandalsMore reviews of this product (3)View product websiteTrue fitting very comfty nice heel

Black Rose Mesh Short Sleeve TopMore reviews of this product (5)View product websiteThis top is ok. You do need to wear a vest top underneath and it does fit well. Not a baggy top at all, so order your normal size.

Grey Flat Front Trousers 3 16yrsMore reviews of this product (261)View product websiteSchool trousers which are fine.

Grey Lightweight Jacket 3mths 6yrsMore reviews of this product (11)View product websiteGreat fit and beautiful colours and print.

Navy White Snuggle Pyjamas Three Pack 9mths 8yrsMore reviews of this product (17)View product websiteGorgeous set of pyjamas and not the usual pink!

Nike Downshifter 7 VelcroMore reviews of this product (1)View product websiteIt's for my daughter but she is happy with them

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?