How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

162,113

23,263

4,465

1,048

1,831

192,720

ratings over the past year

898,565 out of 898,442 reviews

Trusted Customer

7 years ago

Date of purchase: 08/23/2017

Please with this product

Trusted Customer

7 years ago

Date of purchase: 08/24/2017

ease of ordering quick delivery service and clear invoicing

Lorna

7 years ago

Date of purchase: 08/20/2017

What Lorna said about Next:

Great shopping experience

Ease of purchase, fast delivery

Leah

7 years ago

Date of purchase: 08/19/2017

What Leah said about Next:

Fast and efficient service

Product reviews

Anne

Cumbria

7 years ago

Date of purchase: 08/26/2017

What Anne said about Next:

Excellent service no complaints

Their products are always really good and delivery is first class

Product reviews

Claire

7 years ago

Date of purchase: 08/19/2017

What Claire said about Next:

Excellent quality & reasonable price

First class fast service as always.

Product reviews

John

7 years ago

Date of purchase: 08/20/2017

What John said about Next:

Yes I would buy from them again

Product reviews

Ellie

Barrow-in-furness

7 years ago

Date of purchase: 08/26/2017

What Ellie said about Next:

Brilliant service

Excellent service. Really impressed with how fast it was to receive my order in store. I ordered it on the Sunday and it was in store by the Monday. Less than 24 hours of ordering and it was ready to...

Read all

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/26/2017

Lovely experience well done.

Sales assistant was so polite and helpful which so nice because you don't get service like this very often these days.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/04/2017

The most comfortable trainers.

Easy to order and collect from local store. Love the fact that with most items you can order for next day delivery.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Phase Eight Navy Jacqualine Jacquard DressMore reviews of this product (1)View product websiteReturned the dress as the neck was too high on me. Otherwise beautiful dress

Phase Eight Magenta Trini Tapework DressMore reviews of this product (1)View product websiteReturned it as a little too tight and not enough time to reorder

Dark Wash Denim Pinafore 3 16yrsMore reviews of this product (11)View product websiteReally nice and good value

Blue White Bucket BagMore reviews of this product (1)View product websiteExcellent products very good

Navy Jogger And Hoody School Set 3 16yrsMore reviews of this product (27)View product websiteGreat quality item and reasonably priced. Ideal for school outdoor PE kit. Would definitely recommend.

Black Padded Jacket 3 16yrsMore reviews of this product (49)View product websiteExcellent quality as always

Navy Star Cloud Snuggle Pyjamas Three Pack 9mths 8yrsMore reviews of this product (17)View product websiteThey fit perfectly and they have a nice soft feel to them. They were a present for my nephew I have a photo on my phone but it only gives me an option to take a photo right now.

Love Wire FrameMore reviews of this product (3)View product websiteReally unusual was looking for something special to put a picture of my husband who passed away not long ago.

Skechers Flex Appeal 2.0 Break Free ShoeMore reviews of this product (4)View product websiteThese trainers are stylish as well as being the most comfortable I've owned. I would definitely buy the Skechers brand again. Comes with bright pink laces and also navy for a change of look.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?