How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

151,545

21,600

4,124

975

1,652

179,896

ratings over the past year

Displaying all 885,382 reviews

Janine

Andover

7 years ago

Date of purchase: 07/30/2017

What Janine said about Next:

Good experience akways

Their serv ice is fast and efficient the staff are very pleasant and helpful

Product reviews

Laura

7 years ago

Date of purchase: 08/09/2017

What Laura said about Next:

Super fast delivery time to store - shame about queuing to collect!

Really friendly, efficient service in store. Only niggle is that the till areas should be better staffed when dealing with click and collect / customers' in-store purchases and customers making...

Read all

Product reviews