How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

/5

Product

4.6

/5

5

4

3

2

1

147,982

20,959

4,001

948

1,585

175,475

ratings over the past year

Displaying all 877,737 reviews

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Great

There clothes are great and the staff was really nice every time I've been.

0

LI

Liz

Tayside

7 years ago

Date of purchase: 07/20/2017

What Liz said about Next:

Short length still too long for 5 foot 2 person otherwise great fit

Yes I would buy again

0

EL

Elizabeth

7 years ago

Date of purchase: 07/20/2017

What Elizabeth said about Next:

Fantastic quality and service!!

Product reviews

0

RA

Rachel

7 years ago

Date of purchase: 07/19/2017

What Rachel said about Next:

Excellent service - eventually

Initially not much. I explained my order had not arrived and the person I was speaking to online abandoned the conversation almost immediately. The second person I contacted - again on the online...

Read all

0

IR

Irene

7 years ago

Date of purchase: 07/19/2017

What Irene said about Next:

Great service always on time

0

CH

Christine

Derby

7 years ago

Date of purchase: 07/19/2017

What Christine said about Next:

So quick and easy to order online, no fuss ,its great.

Product reviews

0

JE

Jennifer

Wilmslow

7 years ago

Date of purchase: 07/18/2017

What Jennifer said about Next:

Reliable, Fast, Excellent service

I have been a customer for many years, I do always recommend next to friends and family. The customer service is excellent, the website to place orders is easy to use and they are great with...

Read all

Product reviews