How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

154,383

22,085

4,217

999

1,687

183,371

ratings over the past year

Displaying all 888,944 reviews

Kelly

7 years ago

Date of purchase: 08/31/2017

What Kelly said about Next:

Very fast and efficient

Product reviews

Deborah

7 years ago

Date of purchase: 08/23/2017

What Deborah said about Next:

Fast delivery I have been a customer for many years and found them to be one of the best for customer service

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/30/2017

Reliable

Product reviews

Trusted Customer

7 years ago

Date of purchase: 08/30/2017

Easy and quick

Always so easy to buy from next. Usually next day delivery and free to store. Be good to be free delivery to home too but that's wishful thinking :-)

Product reviews

Brenda

7 years ago

Date of purchase: 08/30/2017

What Brenda said about Next:

They delivered the goods when they said they would

Product reviews

Carol

7 years ago

Date of purchase: 08/21/2017

What Carol said about Next:

Good Fit Jeans

Easy to order & quick delivery, Jeans fitted well

Product reviews

Chloe

7 years ago

Date of purchase: 08/30/2017

What Chloe said about Next:

Excellent as ever!

Claire

7 years ago

Date of purchase: 08/30/2017

What Claire said about Next:

Loyalty and next does not pay off

I have been a loyal customer of next for over 15 Years however I feel the loyalty has not paid off. For some unknown reason I have not had VIP access to the next sale in I've a year. I have called...

Read all

Trusted Customer

7 years ago

Date of purchase: 08/30/2017