How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,256

20,774

3,967

951

1,573

174,521

ratings over the past year

Displaying all 874,144 reviews

Maureen

7 years ago

Date of purchase: 07/25/2017

What Maureen said about Next:

I'd definitely recommend them, great quality however the collection service lets them down

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Terrible service, won't be ordering online again.

Items advertised weren't delivered. When they were delivered, only half came as they weren't in stock. Had to call customer service twice to get this sorted- and eventually received all the items in...

Read all

Product reviews

Janice

7 years ago

Date of purchase: 07/17/2017

What Janice said about Next:

Always great service and next day delivery

Great fast delivery

Product reviews

Steven

7 years ago

Date of purchase: 07/20/2017

What Steven said about Next:

Excellent Service

Delivered as promised and on time. Highly recommend!

Diana

Plymouth

7 years ago

Date of purchase: 07/20/2017

What Diana said about Next:

Love this Tunic

I Love this top it's lovely my Daughter bought it before me I asked her where she got it said Next so I bought one Love it

Product reviews

Helen

7 years ago

Date of purchase: 07/28/2017

What Helen said about Next:

I love next! I think they offer excellent service and quality peoduct and have the best customer service around.

Product reviews

Susan

7 years ago

Date of purchase: 07/19/2017

What Susan said about Next:

Dress ready for Autum

First Class service once you have ordered .Nice Dress for Autum, will look great with tights & ankle boots .

Product reviews

Deborah

7 years ago

Date of purchase: 07/20/2017

What Deborah said about Next:

Good service

I find the service quick and efficient.. Also it's great to be able to take returns to nearest store..

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Extremely fast delivery, product is made of excellent material and looks amazing

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/19/2017

Excellent quality shirts, they keep their colour and last my son all year.

Next service is brilliant. Always quick delivery good communication.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Black Large Stud Tote BagMore reviews of this product (2)View product websiteBit larger than I wanted .

4 Pack Hollowfibre Pillows Studio Collection By NextMore reviews of this product (20)View product websiteGood items. Nice and soft.

Ombre Fleece ThrowMore reviews of this product (14)View product websiteBeautiful throws. Very stylish.

Adidas 3 Stripe Swim ShortMore reviews of this product (1)View product websiteGreat shorts but needed to return for next size up. New pair perfect.

Speedo Check 18" Swim ShortMore reviews of this product (1)View product websiteHad to re-order next size up from M to L. So recommend a size up. They come up a bit small around bottom

Ecru Lace Up TunicMore reviews of this product (5)View product websiteJust love this Tunic and it just Looks great

Navy Slip On Easy BallerinasMore reviews of this product (8)View product websiteWell made and casual but with a smart look.

Black Stripe Asymmetric Hem DressMore reviews of this product (19)View product websiteNice easy to wear comfy dress for Autum . Looking forward to wearing this .

Bootcut Rinse Lift Slim And Shape Boot Cut JeansMore reviews of this product (140)View product websiteThey are so slimming and give good shape and good quality material..

Aqua Los Angeles T ShirtMore reviews of this product (2)View product websiteBeautiful colour and material - it looks great!

Long Sleeve Shirts Two Pack 3 16yrsMore reviews of this product (109)View product websiteExcellent quality shirts that look as good at the start of the school year to the end.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?