How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,574

20,688

3,945

952

1,556

174,715

ratings over the past year

Displaying all 865,535 reviews

Trusted Customer

7 years ago

Date of purchase: 07/20/2017

Exceptional service

Quick delivery to store. Excellent customer service instore

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/23/2017

Product reviews

Trusted Customer

7 years ago

Date of purchase: 07/29/2017

Not a happy customer

Service with regard sending out items very good, i do have a few complaints however. Maybe you can pass this pn to complaints department. Sometime ago i ordered flowers the particular one does not...

Read all

Clare

Fakenham

7 years ago

Date of purchase: 07/21/2017