Very quick and efficient! They come in a protective cardboard box so can’t be damaged
Sarah
Amelie Chocolat
8 months ago
Thank you for your lovely review and fab question Jane! We're delighted to hear you have never experienced any bloomed chocolates from us - we have a very strict temperature control :) This would usually be the result of a fluctuation in temperature, which causes the fat or sugar within the chocolate to separate and rise. It's certainly safe to eat but doesn't give our lovely aesthetic appeal!
The customer service from this company is excellent. I had to contact them about a minor issue on my latest order and the staff were very helpful and responded to my query very quickly.
Sarah
Amelie Chocolat
8 months ago
We're delighted to have helped :) Thank you so much for contacting us and leaving feedback!
Thank you for your wonderful feedback! We work with the best chocolatiers to create the best possible quality, and love hearing that they have been enjoyed!
Excellent we received communication immediately and the post was free!!
Incredible!!
So many companies forget to ad a lovely touch.. Fantastic Company,speedy delivery,lovely experience opening the...
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Sarah
Amelie Chocolat
9 months ago
Thank you for your lovely review and for supporting our business! We’re so glad to hear that you’re happy with both the quality of our chocolates and the service. We really appreciate your continued support and look forward to serving you more delicious chocolates again :)
Really good customer service. I received a phone call querying if I had put the right dispatch date in. Once I explained that they were a birthday gift and when the birthday was they agreed that...
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Sarah
Amelie Chocolat
9 months ago
Thank you for your kind feedback and supporting our business! We're delighted to hear the gift was well-received and that your ordering experience was smooth :)
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.