JustAirTicket.com is no longer an active Feefo customer
Displaying all 4,191 reviews
Trusted Customer
7 years ago
He was very supportive and gave me most of the information I needed.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your booking experience with us and glad that you are satisfied with the services provided by our agent and we will continue to serve the best. Don't hesitate to call us if there's anything we can help you with for your next trip.Thank you and take care!
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Trusted Customer
7 years ago
Need to be more familiar with airline policy. And tell in advance that if you will be charge 4 times!!!! for the seat when you purchase round trip ticket.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
We’re sorry to hear about your less than satisfactory experience with justairticket we would like to inform you that whenever you do any advance seat assignment before your trip airline do always charge a fee whether the ticket is purchased from the airline or from the online travel agency. Majority of the airline allows the passengers to assign free seats selection 24hrs prior to the departure accordingly our agent advise the same information over the phone during the verification. But we also need our customers to understand what it means to comply with the airline rules and restrictions as an online travel agency, we cannot go beyond the Airline restrictions and we will always assist the customer's appropriately abiding by the rules and restrictions keeping in mind that every customer's concern is important. Thank you!
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Trusted Customer
7 years ago
Good support, good prive
Jerry was very helpful in getting me the flights I needed.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for reviewing us, and we are pleased that you enjoyed our services and we will be sure to let our Agent know how much of an impact he made on your experience. We thank you for doing business with us. Hope to serve you again. Take care!
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Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
Fast and affordable
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your booking experience with us, we are pleased to hear that you are satisfied with our product and services and we will continue to deliver great experiences thank you for your business with us and we look forward to be part of your future trips. Thank You
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Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
It was very good
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for the review, we are very glad that you had a great booking experience with us, We appreciate your business with us and we look forward to welcoming you back Thank You!
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Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
Some times hard to understand your service people's English.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your experience with us and we're sorry to hear of your less than satisfactory experience. We pride ourselves in maintaining the highest quality standards for our customers and we will surely put our best and work on your feedback to ensure better customer experience. Thank you for your business and we will remain serving you the best. Thank you!
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Trusted Customer
Churchville Pa.
7 years ago
What Trusted Customer said about JustAirTicket.com:
Good job.
Called me and explained in details the reservation i made,verifying my request and explaining what was included and what was not.I must certainly will recommend to my friends.
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for the review, we are very glad that you had a great booking experience with us and we will continue to deliver great experiences thank you for your business with us and we look forward to be part of your future trips. Thank You!
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Trusted Customer
7 years ago
Great price!
I was a bit surprised after my purchase on line to receive a call asking me to go through a process to verify my card which entailed signing a verification as well as sending a photo of a government...
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JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your experience with us and glad overall your experience with us was positive we want to extend our sincerest apologies concerning the issues that you have faced with us, in most of the ticket orders we exercise a “Verification Process” in order to be able to validate the authenticity of the ticket orders. Further verifying the card holder’s name billing address and the phone is part of our verification protocol that we as an online travel agency has made mandatory for every booking made offline or online, in order to ensure that no one is misusing the card. This is also to ascertain that cardholder is participating in the transaction and to verify the legitimacy of the ticket purchase. Apart from doing bank verification, we Require to see the scan documents of government-issued photo ID. To complete the verification process and confirm the transaction and send E-Tickets. The verification process might sound a little absurd as many may have not gone through such verifications in the past with other travel agency, but again we do this just to prevent fraudulent activity for the safety of the Cardholder. We thank you for your business and we will continue to serve you the best.
Trusted Customer
7 years ago
For whatever reason, I did not receive the e-mail with my e-ticket so I called back the following day and was helped by Matthew Cameron. He was very pleasant and made sure that the e-mail was resent. I have now received my ticket....yeah!
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Trusted Customer
7 years ago
What Trusted Customer said about JustAirTicket.com:
Good service
JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you very much for such a great review we really work hard to offer you the best services in a best possible way and glad we were able to deliver it to you. We thank you for your business and hope to serve you again very soon. Thank you!
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Trusted Customer
7 years ago
Long Verification of Ticket Purchase Process
Kind of hard to understand them, broken English and very strong foreign accents. The whole process of having to verify the plane ticket purchasers bank account details is extremely frustrating and...
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JustAirTicket
JustAirTicket.com
7 years ago
Dear Valued Customer,
Thank you for sharing your experience with us and we want to extend our sincerest apologies concerning the issues that you have faced with us. We also would like to inform you that in most of the ticket orders we exercise a “Verification Process” in order to be able to validate the authenticity of the ticket orders. Further verifying the card holder’s name billing address and phone number with the bank is part of our verification protocol that we as an online travel agency has made mandatory for every booking made offline or online, in order to ensure that no one is misusing the card. This is also to ascertain that cardholder is participating in the transaction and to verify the legitimacy of the ticket purchase. The verification process might sound a little absurd as many may have not gone through such verifications in the past with other travel agency, also we will put our best to work on the area where we are lacking to ensure better customer service. Thank you!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.