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Rated
Exceptional

Europe's leading manufacturer of 'above the neck' Personal Protective Equipment.

Service
4.7
/5
Product
0
/5

5

4

3

2

1

90

32

1

1

1

125

ratings over the past year

Displaying all 813 reviews
CU
Customer
Basildon, Essex
8 years ago
Date of purchase: 12/05/2016
What Customer said about JSP Ltd:
Poor Lead Time on Pad Printed Hard Hats
I was really dissapointed with the lead time on pad printing. I placed an order 6th December and it still hasn't been delivered. I was advised that the printing department was behind and that...

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Anita Chick - Customer Services Manager
JSP Ltd
8 years ago
Thank you for your comments.  Looking at this order I see that it was processed 7/12 and we despatched 20/12 which was in line with the despatch date advised on the order acknowledgment.  The POD for the parcel shows that it was signed for at 9.01 on 21/12 which is 10 working days from placing the order. 
Although we endeavour to keep to the 5 working days service level on core products, when we have an unforeseen increase in demand and the lead times have to be extended, we always communicate this on the order acknowledgment to keep customers informed at the time of placing the order. 
CU
Customer
8 years ago
Yes the order was delivered on the 21st December which was great. (I had been informed that the factory was closing on the 16th December when I chased the order and that delivery wouldn't be made until w/c 9th December so this was a nice surprise).
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Trusted Customer
8 years ago
Date of purchase: 11/16/2016
Good product & speedy service
Good speed and service, one item received incorrectly :( but quickly rectified
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Anita Chick - Customer Services Manager
JSP Ltd
8 years ago
Thank you for your feedback.  My apologies that we supplied the wrong product but were able to rectify the situation for you quickly.
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Trusted Customer
8 years ago
Date of purchase: 11/08/2016
Good service by JSP Ltd
Good prompt service.
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Anita Chick - Customer Services Manager
JSP Ltd
8 years ago
Thank you for your comments it has been shared with the team.
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CU
Customer
8 years ago
Date of purchase: 09/27/2016
What Customer said about JSP Ltd:
Excellent service by JSP Events
very good event, informative and awareness improved
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CU
Customer
Reading
8 years ago
Date of purchase: 10/17/2016
What Customer said about JSP Ltd:
Five Star Service
All services are very good
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Anita Chick - Customer Services Manager
JSP Ltd
8 years ago
Thank you.
Product reviews

1
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CU
Customer
Launceston
8 years ago
Date of purchase: 10/13/2016
What Customer said about JSP Ltd:
Excellent service by JSP Ltd
Tried the rest and your the best
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Anita Chick - Customer Services Manager
JSP Ltd
8 years ago
Thank you
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CU
Customer
Grantham
8 years ago
Date of purchase: 10/10/2016
What Customer said about JSP Ltd:
Excellent service by JSP Ltd
Reliability, communications, administration, delivery times all fine.
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Anita Chick - Customer Services Manager
JSP Ltd
8 years ago
Thank you
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1
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Trusted Customer
8 years ago
Date of purchase: 10/28/2016
Excellent service by JSP Ltd
Helpful staff, quick delivery
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Anita Chick - Customer Services Manager
JSP Ltd
8 years ago
Thank you.
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CU
Customer
8 years ago
Date of purchase: 10/04/2016
What Customer said about JSP Ltd:
Very informative - with good sources of info. Face fit testing was very pr...
Very informative - with good sources of info. Face fit testing was very practical.
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Steve Sheridan - Uk Sales Director
JSP Ltd
8 years ago
Glad you found the day useful. Thank you for joining us.
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CU
Customer
York
8 years ago
Date of purchase: 10/11/2016
What Customer said about JSP Ltd:
Prefessionalism from start to finsih
I thought the whole set up was professional.Clear and concise presentation with no waffle. Good lunch too.
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Matthew Judson - Respiratory & Technical Director
JSP Ltd
8 years ago
Thank you very much. Glad you enjoyed the day, thank you for attending.
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About JSP Ltd
JSP is Europe’s leading independent manufacturer of “above the neck” Personal Protective Equipment and acknowledged leader in industrial head protection, manufacturing on three continents and exporting to over 90 countries. An estimated 40 million people worldwide use JSP products daily to protect themselves in their lives and workplaces.
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Worsham Mill, Oxford, Oxfordshire, OX29 0TA, United Kingdom
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About JSP Ltd
JSP is Europe’s leading independent manufacturer of “above the neck” Personal Protective Equipment and acknowledged leader in industrial head protection, manufacturing on three continents and exporting to over 90 countries. An estimated 40 million people worldwide use JSP products daily to protect themselves in their lives and workplaces.