Ordered on evening of Friday 10th - we despatched on Monday 13th via Royal Mail. We confirmed everything by e-mail asking the customer to contact us by e-mail if the item had not arrived in good time. NO contact from customer apart from this feedback which is a little disappointing. Will be contacting the customer to resolve.
Homecare Essentials
Trusted Customer
14 years ago
After my original complaint, a replacement product was sent out recorded delivery at no extra cost to myself. It does appear that the original was lost by Royal Mail, so I am now very happy with the service.
Product reviews
Date of purchase: 02/10/2012
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Trusted Customer
Feefo Verified
14 years ago
Excellent quick service.
Product reviews
Date of purchase: 02/19/2012
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Trusted Customer
Feefo Verified
14 years ago
Good,fast service. Contents of parcel well packed.
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