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hi HealthInnovations Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hi-healthinnovations | Feefo

Displaying all 1,227 reviews

Trusted Customer

6 years ago

Date of purchase: 01/17/2019

What Trusted Customer said about hi HealthInnovations:

Improved Hearing with Hi Health Innovations

Excellent product for my level of hearing loss. Aid works as advertised, and the provider I spoke with was knowledgeable and had answer for all my questions.

hi HealthInnovations

6 years ago

Thank you for your feedback. We appreciate your business.

See full customer review

Trusted Customer

6 years ago

Date of purchase: 12/17/2018

What Trusted Customer said about hi HealthInnovations:

Very pleased with my BTE hearing aids.

After discussing various HI HealthInnovations hearing aids and their capabilities, I picked the BTE model that can be adjusted via your cell phone. Love the flexibility.

hi HealthInnovations

6 years ago

Thank you for your feedback. We appreciate your business.

See full customer review

Trusted Customer

6 years ago

Date of purchase: 12/04/2018

What Trusted Customer said about hi HealthInnovations:

Your people have always bern very helpful every time that I have called

hi HealthInnovations

6 years ago

Thank you for your feedback. We appreciate your business.

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Trusted Customer

6 years ago

Date of purchase: 12/28/2018

Hard to rate first time experience.

This was my first experience buying/using hearing aids. It would have been nice to experience try-before-you-buy in order to compare with other hearing aids. Having no other experience makes it hard...

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Trusted Customer

Maine

6 years ago

Date of purchase: 12/06/2018

What Trusted Customer said about hi HealthInnovations:

Good hearing aides

They were very easy to work with and I like my hearing aides, especially with a reasonable price.

hi HealthInnovations

6 years ago

Thank you for your feedback. We appreciate your business.

See full customer review

Trusted Customer

6 years ago

Date of purchase: 01/16/2019

What Trusted Customer said about hi HealthInnovations:

Dissatisfied with customer service

I do like the new hearing aids I don't however like the customer service when you call in with an issue they read from a script I was asked to do three things which I had already done 20 minutes...

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hi HealthInnovations

6 years ago

Thank you for your feedback concerning your hi HealthInnovations hearing aid(s). We will contact you shortly to address your concerns.

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Trusted Customer

6 years ago

Date of purchase: 10/26/2018

What Trusted Customer said about hi HealthInnovations:

Protocal

The reason for my call was to order new tubes, the associate would only say (to mant sizes) didn't conform to company protocols and I needed to come in for a check up.

hi HealthInnovations

6 years ago

Thank you for your feedback concerning your hi HealthInnovations hearing aid(s). We will contact you shortly to address your concerns.

Trusted Customer

6 years ago

I am looking forward to the contact from Hi Health.

hi HealthInnovations

6 years ago

Thank you for taking the time to speak with us this morning. We hope our discussion will help you out. If you have any Service needs, please call 1-855-523-9355 option # 2.

Trusted Customer

6 years ago

Cindy W. with hi HealthInnovation was extremely helpful in determining what I needed, she gave me plenty of time on the phone to answer all my questions. Thank you Cindy W.

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Trusted Customer

6 years ago

Date of purchase: 01/09/2019

wish they were better

The price for my hearing aids was reasonable, but since I've never had hearing aids before, I have nothing to compare them too. I had hoped they would be better, but they help minimally.

hi HealthInnovations

6 years ago

Thank you for your feedback concerning your hi HealthInnovations hearing aid(s). We will contact you shortly to address your concerns.

hi HealthInnovations

6 years ago

Thank you for taking the time to speak with us today! We hope the things we discussed will help with your devices. Please do not hesitate to contact Service for anything in the future. 1-855-523-9355 option #2 Central Time.

Trusted Customer

6 years ago

Cindy W. contacted me and gave me the help I have needed since I the first day I put on my hearing aids. I needed help with the cleaning, programming and batteries. There were so many things I did not understand, now I do. THANK YOU Cindy! I will contact you if any more questions or concerns come up.

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Trusted Customer

Sandy, OR

6 years ago

Date of purchase: 01/17/2019

What Trusted Customer said about hi HealthInnovations:

It was an easy procedure to get my hearing aids through Hi HealthInnovation from setting up my appointment, being fitted for my hearing aids, and the cost of receiving the one for my worst ear I...

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hi HealthInnovations

6 years ago

Thank you for your feedback. We appreciate your business.

See full customer review

Trusted Customer

6 years ago

Date of purchase: 01/17/2019

What Trusted Customer said about hi HealthInnovations:

doing well

the person was very knowable about the hearing aids and how the company works.

hi HealthInnovations

6 years ago

Thank you for your feedback. We appreciate your business.

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About hi HealthInnovations

hi HealthInnovations offers custom-programmed, digital hearing aids at significant discounts to the 48 million U.S. consumers with hearing loss. These innovative devices are delivered through a national staff and network of audiologists and hearing health professionals who provide hearing tests, fittings, seminars and counseling online, by phone and in person. hi HealthInnovations is an Optum business and part of UnitedHealth Group (NYSE:UNH), a diversified health and well-being company dedicated to helping people live healthier lives and making health care work better.

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Please email

11000 Optum Circle, MN102-0200, Eden Prairie, MN, Minnesota, 55344, United States

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