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Headwater Reviews | Customer Service Reviews for https://www.feefo.com/reviews/headwater-holidays-ltd | Feefo

Displaying all 1,312 reviews

LUCY

Australia

1 day ago

Date of purchase: 06/13/2025

What LUCY said about Headwater:

Easy booking and great service

The communication was very efficient and questions were answered promptly. Booking my walking holiday in Malta was seamless. Thank you to Andrew for the excellent service.

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Trusted Customer

3 days ago

Date of purchase: 06/11/2025

Friendly, efficient, knowledgeable. Good response time.

Steph

Headwater

3 days ago

Thank you for taking the time to send in a review. I will pass your comments on to Helen, she will be really pleased :-) Stephanie

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Trusted Customer

6 days ago

Date of purchase: 06/07/2025

efficient and informative

great response to my enquiry

Steph

Headwater

5 days ago

Thank you very much for your review. Vienna to Budapest is one of our most popular trips and I know you will have a fabulous time. Stephanie

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Trusted Customer

14 days ago

Date of purchase: 05/30/2025

Excellent service.

Prompt service from Luke, who sorted out a Finland break for us the same day, saving us a lot of hassle.

Steph

Headwater

11 days ago

Thank you for your review. Very exciting to have a ski trip booked to look forward to :-) Stephanie

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Trusted Customer

15 days ago

Date of purchase: 05/30/2025

Easy to contact and quick response

Quick responses to questions and answered very politely

Steph

Headwater

11 days ago

Thank you very much for your review and 5*'s. I will pass your comments on to Luke :-) Have a wonderful holiday. Stephanie

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ANNETTE

Hampshire

16 days ago

Date of purchase: 05/29/2025

What ANNETTE said about Headwater:

Excellent service.

First rste/ excellent. Andrea spent so much time giving us options for our holiday. She went way beyond our expectations for organising our holiday and based oin this experience we would definitely...

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Steph

Headwater

11 days ago

Thank you very much for your fabulous review. Andrea will be thrilled and I will certainly share with the wider team. Have a wonderful time on the Camino :-) Stephanie

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JAMES TANNER

London, United Kingdom

16 days ago

Date of purchase: 05/28/2025

What JAMES TANNER said about Headwater:

Personal and professional with clear communication

Steph

Headwater

16 days ago

Thank you very much for your review and 5*'s. You have chosen a fabulous trip to Italy which I am sure you will enjoy. Stephanie

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Trusted Customer

17 days ago

Date of purchase: 05/23/2025

The representative dealing with us is good but we have had to wait a while when he is needing a response from his team leader

Steph

Headwater

17 days ago

Thank you for your review :-) I am pleased to see that your trip to Italy is all confirmed and I am sure you will have a wonderful time. Stephanie

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CAROLINE JOHNSON

Bristol

19 days ago

Date of purchase: 05/21/2025

What CAROLINE JOHNSON said about Headwater:

Excellent booking service

Megan was very helpful and well-informed, she knows the product very well. P

Steph

Headwater

17 days ago

Thank you very much for your wonderful review. I will make sure Megan gets to see it :-) Stephanie

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Trusted Customer

21 days ago

Date of purchase: 05/23/2025

friendly and efficient

Very friendly and efficient service.

Steph

Headwater

17 days ago

Thank you for taking the time to review our service. Not long before you are off to Spain! Have a great trip :-) Stephanie

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About Headwater

Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!

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01606 369426

Unit 1, Theatre Court, London Road, Northwich, Cheshire, CW9 5HB, United Kingdom