It was very refreshing to receive such great service from Helen. We had two or three conversations about what Walking holiday woulld suit our circumstances. She was very supportive when we changed...
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Sophie
Headwater
1 day ago
Thank you for your lovely feedback. It is great to hear how supportive Helen was in helping you find the right walking holiday and adapting when your plans changed. We are so pleased you have booked for April 2027 and really appreciate your kind words.
Sophie
Customer Relations Executive
It was a friend who first contacted Headwater to research a holiday. They found one that suited and all couples within the party have dealt with Headwater individually.. they have been very...
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Sophie
Headwater
5 days ago
Thank you for your kind review. I am so pleased to hear you found the booking process efficient and that Stella and Stephanie were helpful.
Sophie
Customer Relations Executive
Date of purchase: 06/09/2026
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SUSAN BALDWIN
Feefo Verified
10 days ago
Steph
Headwater
8 days ago
Thank you for your 5*'s it is very much appreciated.
Stephanie
Customer Coordinator
Hannah Plant was awesome to deal with. She dealt with all of our requests with professionalism and ease.
Sophie
Headwater
15 days ago
Thank you for your lovely feedback. We’re so pleased to hear that Hannah took such great care of you and made the process smooth and easy. We’ll be sure to pass on your kind words to her.
Sophie
Customer Relations Executive
Thank you for your kind review. We’re so pleased to hear you found our team friendly, informative and helpful.
Sophie
Customer Relations Executive
Date of purchase: 05/16/2026
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Trusted Customer
Feefo Verified
27 days ago
Sophie
Headwater
20 days ago
Thank you for your wonderful review. We’re delighted you had such a great experience and truly appreciate you taking the time to share your feedback.
Sophie
Customer Relations Executive
Really good, prompt service and nice to speak to one person, who I could then speak to again, with further queries.
Sophie
Headwater
20 days ago
Thank you for your lovely feedback. We’re so pleased you enjoyed the prompt service and having a dedicated contact throughout your booking experience.
Sophie
Customer Relations Executive
Very prompt and efficient service in booking holiday and flights
Sophie
Headwater
20 days ago
Thank you for your kind words. We’re so pleased to hear you found the booking process prompt and efficient, and we hope you have a fantastic holiday.
Sophie
Customer Relations Executive
Thank you for your lovely feedback. We are delighted to hear everything was faultless and that you had such a positive experience.
Sophie
Customer Service Executive
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!