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Headwater Reviews | Customer Service Reviews for https://www.feefo.com/reviews/headwater-holidays-ltd | Feefo

Displaying all 1,311 reviews

Trusted Customer

1 day ago

Date of purchase: 06/11/2025

Friendly, efficient, knowledgeable. Good response time.

Steph

Headwater

1 day ago

Thank you for taking the time to send in a review. I will pass your comments on to Helen, she will be really pleased :-) Stephanie

Trusted Customer

4 days ago

Date of purchase: 06/07/2025

efficient and informative

great response to my enquiry

Steph

Headwater

3 days ago

Thank you very much for your review. Vienna to Budapest is one of our most popular trips and I know you will have a fabulous time. Stephanie

Trusted Customer

12 days ago

Date of purchase: 05/30/2025

Excellent service.

Prompt service from Luke, who sorted out a Finland break for us the same day, saving us a lot of hassle.

Steph

Headwater

9 days ago

Thank you for your review. Very exciting to have a ski trip booked to look forward to :-) Stephanie

Trusted Customer

13 days ago

Date of purchase: 05/30/2025

Easy to contact and quick response

Quick responses to questions and answered very politely

Steph

Headwater

9 days ago

Thank you very much for your review and 5*'s. I will pass your comments on to Luke :-) Have a wonderful holiday. Stephanie

ANNETTE

Hampshire

14 days ago

Date of purchase: 05/29/2025

What ANNETTE said about Headwater:

Excellent service.

First rste/ excellent. Andrea spent so much time giving us options for our holiday. She went way beyond our expectations for organising our holiday and based oin this experience we would definitely...

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Steph

Headwater

9 days ago

Thank you very much for your fabulous review. Andrea will be thrilled and I will certainly share with the wider team. Have a wonderful time on the Camino :-) Stephanie

JAMES TANNER

London, United Kingdom

14 days ago

Date of purchase: 05/28/2025

What JAMES TANNER said about Headwater:

Personal and professional with clear communication

Steph

Headwater

14 days ago

Thank you very much for your review and 5*'s. You have chosen a fabulous trip to Italy which I am sure you will enjoy. Stephanie

Trusted Customer

15 days ago

Date of purchase: 05/23/2025

The representative dealing with us is good but we have had to wait a while when he is needing a response from his team leader

Steph

Headwater

15 days ago

Thank you for your review :-) I am pleased to see that your trip to Italy is all confirmed and I am sure you will have a wonderful time. Stephanie

CAROLINE JOHNSON

Bristol

17 days ago

Date of purchase: 05/21/2025

What CAROLINE JOHNSON said about Headwater:

Excellent booking service

Megan was very helpful and well-informed, she knows the product very well. P

Steph

Headwater

15 days ago

Thank you very much for your wonderful review. I will make sure Megan gets to see it :-) Stephanie

Trusted Customer

19 days ago

Date of purchase: 05/23/2025

friendly and efficient

Very friendly and efficient service.

Steph

Headwater

15 days ago

Thank you for taking the time to review our service. Not long before you are off to Spain! Have a great trip :-) Stephanie

LYNNE

Hampshire

20 days ago

Date of purchase: 05/19/2025

What LYNNE said about Headwater:

Helpful booking system

Very helpful advisor on phone. She knew the holiday, and made some helpful suggestions.

Steph

Headwater

15 days ago

Thank you very much for your review and 5*'s, it means a lot to the team. I will make sure to pass on your comments to Kate. Stephanie

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About Headwater

Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!

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01606 369426

Unit 1, Theatre Court, London Road, Northwich, Cheshire, CW9 5HB, United Kingdom