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First Response Finance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 13,524 reviews

Trusted Customer

Cumbria

8 years ago

What Trusted Customer said about First Response Finance:

Would recommend First Response to others 100%

Excellent customer service,listened to my needs and accommodated 100% with a fast and reliable service for the purchase of my new car

Trusted Customer

8 years ago

What Trusted Customer said about First Response Finance:

Highly recommended!

Quick and easy process, all sorted in about an hour. Really friendly, helpful staff.

Trusted Customer

8 years ago

What Trusted Customer said about First Response Finance:

thanks

thanks for taking a chance on me all staff members are fantastic and very helpful

Trusted Customer

8 years ago

What Trusted Customer said about First Response Finance:

From start to finish was good an would diff say to my frinds

The service was frist class an i would use them again

Trusted Customer

8 years ago

What Trusted Customer said about First Response Finance:

Very helpfull.i would recommend

Trusted Customer

8 years ago

What Trusted Customer said about First Response Finance:

Brilliant service

Superb lady took my application and extremely helpful, gave me a credit limit in which to find a suitable vehicle. It took less than 15 mins from start to finish, I have had problems in the past but...

Trusted Customer

8 years ago

Great customer service

Great staff, very helpful

Trusted Customer

8 years ago

Totally disappointed

I had problems from the day I got my car I had problems with it and although the dealer said they done everything they could to fix it the problem was never sorted. I was left in a situation the only...

Ben

First Response Finance

8 years ago

Good afternoon,

Thank you for this feedback.

Having read your comments I am slightly surprised as your comments are not consistent with your feedback you provided just 3 weeks ago.

Obviously if you have a problem we would like to help. If this is the case please contact our Customer Experience Department on 0115 946 6368.

One of our advisors will be happy to assist.

Best Wishes,
The Customer Team

Trusted Customer

8 years ago

Great

Quick and very efficient and very very helpful.

Trusted Customer

8 years ago

What Trusted Customer said about First Response Finance:

always helpful when i contact them

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About First Response Finance

Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.