How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expat Tax Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,328 reviews

Angela Douglas

Feefo Verified

7 years ago

What Angela Douglas said about Expat Tax Online:

Totally worth every cent.

I'll be honest, I was a bit sceptical when I first saw their ads. It sounded too good to be true and I was half expecting to be scammed but there was never any hint of anything being suspect and it...

James Wilburn

Feefo Verified

7 years ago

What James Wilburn said about Expat Tax Online:

Excellent Customer Service!

Diane and Jocelyn were both very professional and prompt throughout the whole process. I was very happy with the outcome and I will be using them next year for sure.

Trusted Customer

Feefo Verified

7 years ago

Thanks Expat Tax

Have nearly completed the Streamlined Foreigned Offshore US Tax and FBAR procedures with Expat Tax Online services. They made this process as painless as possible. Would especially like to thank...

Trusted Customer

Feefo Verified

7 years ago

I was very pleased with services from Expat Tax Online. Being in Italy we had a little trouble with my tax documents in the beginning, but their staff was able to translate everything!

Joanna Stubley

Feefo Verified

Melbourne Australia

7 years ago

What Joanna Stubley said about Expat Tax Online:

Expat Tax Online were great. Their prices were very reasonable compared to some of the quotes I received from other companies. I appreciated paying up front and knowing there wouldn't be any hidden...

Trusted Customer

Feefo Verified

7 years ago

HIGHLY RECOMMEND!!! I'm an American living & working in Australia who was behind several years in filing my US taxes. I was overwhelmed by the process but Expat Tax Online made it so easy. They...

Michele Javid

Feefo Verified

7 years ago

What Michele Javid said about Expat Tax Online:

Great service.

Great service for expats. Easy and fast service for completing tax returns. Consultant very helpful.

Daniel Richens

Feefo Verified

7 years ago

What Daniel Richens said about Expat Tax Online:

Having no experience whatsoever with US tax law I felt that the process could've been explained more thoroughly and catered more to the layman. Often times questions were answered without...

Clark

Expat Tax Online

7 years ago

Hi Daniel,

Thanks so much for your feedback, we really appreciate you taking the time.

I've reviewed the correspondence between you and our Client Coordinator team and I wholeheartedly agree, we could have done a better job at explaining what information we required and why.

I also brought up the communications issue at our team meeting yesterday, we all agreed to spend more time explaining information in clear, simplified terms.

I really hope you give us another shot next year so we get the opportunity to show you how much better we are.

Thanks for helping us.

Best regards,
Clark Stott

Laurence

Feefo Verified

7 years ago

What Laurence said about Expat Tax Online:

I would recommend Expat Tax Online. They’ re professional abd efficient. Thanks

Trusted Customer

Feefo Verified

7 years ago

Finally, real help! My anxieties are at last put to rest.

When I finally posted off my returns I felt a huge sense of relief, thanks to you. The service was very prompt to answer my queries. The portal was easy to use. It is clear that the service has been...

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo