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Electricpoint.com Reviews

https://www.electricpoint.com

EXCEPTIONAL

Service

4.8

Product

4.7

909

1,032

ratings over the past year

Displaying all 8,675 reviews

Trusted Customer

8 years ago

Order was spot on but mailed much later than expected, hence one star off. After contacting their customer service, they were very helpful.

Date of purchase: 09/17/2017

Trusted Customer

8 years ago

What Trusted Customer said about Electricpoint.com:

Delivered next day as promised

Date of purchase: 09/21/2017

Trusted Customer

South Holland.

8 years ago

What Trusted Customer said about Electricpoint.com:

Delivered on time but badly damaged.

Delivery was on time, front panel badly damaged, one heat retaining cell missing without which heater is inopperable. Sales staff ordered new parts which were delivered separately 6 days later. Hard...

Product reviews

Date of purchase: 09/18/2017

Trusted Customer

8 years ago

Very good product and service

Very good on quick delivering

Date of purchase: 09/21/2017

Trusted Customer

8 years ago

Poor packaging nice customer service

Item arrived poorly packed and damaged. Returning it was delayed by firm forgetting to arrange pick up. Replacement did arrive undamaged but again poorly packed. Customer service very nice to...

Date of purchase: 09/04/2017

Trusted Customer

Dundee

8 years ago

What Trusted Customer said about Electricpoint.com:

Excellent service.

They took my order very efficiently and the heaters were delivered within two days - and they work perfectly. I would recommend Electricpoint

Date of purchase: 09/06/2017

Trusted Customer

8 years ago

What Trusted Customer said about Electricpoint.com:

No reply

Tubes not broken. I emailed to ask about returns as not right size but no reply

David

Electricpoint.com

8 years ago

Hi Helen, I do apologize, but we do not appear to have any emails from you on our system. We are able to accept items back. I will send you a returns document directly to your email. Once we have the tubes back we can refund or replace. Regards David

Product reviews

Date of purchase: 09/17/2017

Trusted Customer

8 years ago

Heater is great, but sadly two incomplete/failed deliveries has meant i can only give 3 stars. I emailed the company several times to ask for the delivery cost to be refunded as a good will gesture,...

Product reviews