Thank you for taking the time to leave us a review. We really appreciate your kind feedback and we hope you have an incredible experience in India.
Kind regards,
Distant Journeys
Took my 3 tries to get to them but they guy I spke to was nice and helpful.
David Oliver
Distant Journeys
20 days ago
Thank you for taking the time to leave us a review. We were experiencing higher than normal call volumes at the time. We strive to give the best customer service that we can so will take this feedback on board and continue to look for ways to reduce our call waiting times without reducing the quality of our service. But we are glad that you had a positive experience when you got through, and we hope you have an unforgettable experience in Kenya.
Kind regards,
Distant Journeys
Date of purchase: 05/14/2026
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Feefo Verified
25 days ago
Very helpful and informative
David Oliver
Distant Journeys
20 days ago
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Kind regards,
Distant Journeys
Thank you for taking the time to leave us a review. It is great to hear that you found our staff very helpful. We appreciate your kind feedback. We hope you have a great time in Canada.
Kind regards,Distant Journeys
Thank you for taking the time to leave us a review. We are so pleased that you found Joe to be helpful and that you thought our booking process was easy. We hope you have an amazing experience in China and Japan.
Kind regards,
Distant Journeys
Professional telephone service. Answered any questions I had and was able to put together a quote and book my trip.
David Oliver
Distant Journeys
26 days ago
Thank you for taking the time to leave us a review. We are so pleased that you felt our team had a professional telephone service. Our Reservations team pride themselves on their customer service so they will be thrilled to hear this. We hope you have an amazing experience on your Temples & Tigers tour, and we would love to hear about it when you return.
Kind regards,
Distant Journeys
Well put together holidays which include so much. I have enjoyed two wonderful trips with them and now looking forward to a third. Their travel app is extremely helpful as is the staff when booking....
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David Oliver
Distant Journeys
26 days ago
Thank you for taking the time to leave us a review and for your repeated custom. We constantly strive to make our app and our tours the best they can possibly be, so we are thrilled that you were pleased with them both. We are sure that you will enjoy your Discover Vietnam & Cambodia tour as much as your previous two.
Kind regards,
Distant Journeys
Date of purchase: 05/20/2026
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Feefo Verified
26 days ago
Excellent handling of the cancellation due to disruption through Dubai. No hesitation in rebooting the tour with them. Great customer service and attention to detail
David Oliver
Distant Journeys
26 days ago
Thank you for taking the time to leave us a review. It was very unfortunate that some tours needed to be cancelled due to the travel disruption in Dubai. But we are glad that you felt that our staff handled the situation excellently and the customer service was great. We are sure your Spirit of India by Rail tour will be worth the wait.
Kind regards,
Distant Journeys
Booked The Treasure of Nepal and Bhutan trip. Due to the issues in the Middle East we were not able to fly via Doha which was the original stopover. Unfortunately the airline that we now need to...
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David Oliver
Distant Journeys
27 days ago
Thank you for taking the time to leave us a review. It was very unfortunate that some flight plans needed to be changed due to the Middle East situation. But it is great to hear that Vicky sorted this out for you and the three-night stay in Istanbul sounds fantastic. Have an amazing time on your Treasures of Nepal & Bhutan tour, we are sure you will have an unforgettable experience.
Kind regards,
Distant Journeys
Date of purchase: 05/18/2026
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Feefo Verified
27 days ago
Very helpful staff but brochures ordered twice never arrived
David Oliver
Distant Journeys
27 days ago
I am so sorry to hear that the brochures did not arrive. I have personally arranged for your brochures to be re-sent and hopefully they should arrive this time. I can see that you have booked your Grand Tour of India trip for early next year but you might still find the brochures interesting. And we are so pleased that you felt the staff were very helpful. India is a beautiful and fascinating country and we hope you have an amazing experience on your tour.
Kind regards,
David
Distant Journeys
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
