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Distant Journeys Reviews | Customer Service Reviews for https://www.feefo.com/reviews/distant-journeys-ltd | Feefo

Displaying all 2,288 reviews

Paul Heavens

Cambridge

1 year ago

Date of purchase: 07/30/2024

What Paul Heavens said about Distant Journeys:

Great Customer Service

Very helpful customer service and very prompt in both answering emails and the telephone. I enquired about a flight upgrade and they got back to me within 1 day to let me know that they had booked...

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Angela

Distant Journeys

11 months ago

We are pleased you thought we delivered helpful customer service and in a prompt manner, by telephone and email. We are glad we were able to assist you with your flight requests and we hope you have a wonderful experience, with warmest regards Distant Journeys

Trusted Customer

1 year ago

Date of purchase: 07/27/2024

Friendly and professional

I dealt with three different people during my booking process and all were very polite, friendly and professional. Both telephone and email enquiries were dealt with very promptly.

Milly

Distant Journeys

1 year ago

Thank you so much for your kind words regarding our team and the service you received from us. With best wishes, Distant Journeys

Trusted Customer

1 year ago

Date of purchase: 07/26/2024

Easy to bookby phone

Person who helped me book on line was very helpful, as was the person who I rang later as I forgot to say we are vegetarian, if this is the standard of service provided by this company can’t wait for...

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Milly

Distant Journeys

1 year ago

Thank you so much for your lovely review, we are pleased that we were able to help with your requirements and hope that you're looking forward to your trip! With best wishes, Distant Journeys

Steve Prentice

1 year ago

Date of purchase: 07/26/2024

What Steve Prentice said about Distant Journeys:

Generally great but I was promised I would receive a confirmation for my booking directly but needed to call the next morning. But very good service like last year.

Milly

Distant Journeys

1 year ago

Thank you very much for your review. We are glad you were pleased with our service and will be sure to pass on your feedback. With best wishes, Distant Journeys.

Ian Livingstone

1 year ago

Date of purchase: 07/25/2024

What Ian Livingstone said about Distant Journeys:

Great Holidays well planned and executed.

They were very helpful and friendly I travelled with them before they were great let's hope it's the same this time.

Milly

Distant Journeys

1 year ago

Thank you for taking the time to leave a review, we are so pleased you enjoyed your previous trip with us and hope you are looking forward to your next adventure. With best wishes, Distant Journeys.

Trusted Customer

1 year ago

Date of purchase: 07/25/2024

Knowledgeable, friendly and really helpful

Incredible service, friendly and knowledgeable. Respectful of our budget. Excited to go on our booked trip. Telephone & email correspondence ✔️

Milly

Distant Journeys

1 year ago

Thank you so much for taking the time to leave a review, we're delighted you were so pleased with our service. With best wishes, Distant Journeys.

Linda Robinson

Doune

1 year ago

Date of purchase: 07/25/2024

What Linda Robinson said about Distant Journeys:

Essential Australia Tour

So far so good! Booked for a tour next March and customer service has been excellent, friendly and efficient. Tour is very cost effective compared to other tour operators and we’re really looking...

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Milly

Distant Journeys

1 year ago

Thank you for your lovely review. It was a pleasure to help you with your holiday arrangements and we are glad you are looking forward to your trip with us. With best wishes, Distant Journeys.

Trusted Customer

1 year ago

Date of purchase: 07/24/2024

Wonders at Distant |||Jorneys

They answered all my questions and found out the answers very quickly and informed me of cost of extras I enquired about.

Milly

Distant Journeys

1 year ago

Thank you - it was our pleasure to help with organising your holiday. With best wishes, Distant Journeys.

Trusted Customer

1 year ago

Date of purchase: 07/24/2024

Face to face meeting at the office with Lauren who was very pleasant and helpful and gave us lots of information. We booked the New Zealand/Australia tour with her at the meeting.

Milly

Distant Journeys

1 year ago

Thank you for your lovely comments, we are delighted you were pleased with our service. With best wishes, Distant Journeys.

Trusted Customer

1 year ago

Date of purchase: 07/25/2024

I have used Distant Journeys on previous occasions and as with my current booking they are very professional and helpful. I had a few questions to be answered before I booked which they gladly...

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Milly

Distant Journeys

1 year ago

Thank you so much for your lovely review, we are pleased that we were able to help with your requirements and hope that you're looking forward to your trip! With best wishes, Distant Journeys