How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Distant Journeys Reviews | Customer Service Reviews for https://www.feefo.com/reviews/distant-journeys-ltd | Feefo

Displaying all 2,276 reviews

Trusted Customer

1 year ago

Date of purchase: 07/16/2024

No need to second guess with this Company

Professional and friendly customer service. I have no qualms about my forthcoming holiday. First time for me….Distant Journeys. I’m sure it won’t be the last,

Milly

Distant Journeys

12 months ago

Thank you for your lovely review, we are so pleased your experience was so positive and hope you're looking forward to your holiday! With best wishes, Distant Journeys.

Hilary Atkins

1 year ago

Date of purchase: 07/20/2024

What Hilary Atkins said about Distant Journeys:

Everything was clearly explained in a professional and friendly manner

Milly

Distant Journeys

1 year ago

Thank you - it was our pleasure to help with organising your holiday. With best wishes, Distant Journeys.

Trusted Customer

1 year ago

Date of purchase: 07/20/2024

Lovely Denise

A great booking experience. Very efficient very knowledgeable Was given a call back very quickly with further information

Milly

Distant Journeys

1 year ago

Thank you for your lovely comments, we are delighted you were pleased with our service. With best wishes, Distant Journeys.

Trusted Customer

1 year ago

Date of purchase: 07/19/2024

Very efficient service. We requested a brochure which came very promptly, watched the Webinar and then phoned and spoke to Lauren who was very helpful. She didn’t know the answer immediately to a...

Read all

Milly

Distant Journeys

1 year ago

Thank you so much for your kind words regarding our team and the service you received from us. With best wishes, Distant Journeys

Lesley Cassidy

1 year ago

Date of purchase: 07/18/2024

What Lesley Cassidy said about Distant Journeys:

Really helpful and informative customer service

Milly

Distant Journeys

1 year ago

Thank you for your kind words regarding our team and the service you received from us. With best wishes, Distant Journeys

Denis Wood

Cumbria

1 year ago

Date of purchase: 07/17/2024

What Denis Wood said about Distant Journeys:

Just can’t wait too go on our tour of china

Yes I would buy again and recommend too my friends just can’t wait too go next September 2025 then I can give a proper review plus the service we got if Denise was fantastic very informative polite...

Read all

Milly

Distant Journeys

1 year ago

Thank you once again for your wonderful feedback. We are so pleased you were happy with our service and hope you are looking forward to your trip with us! With best wishes, Distant Journeys.

Trusted Customer

1 year ago

Date of purchase: 07/02/2024

Good booking experience, not wholly straightforward

Distant Journeys were the only company who offered the tour closest to what I wanted. The booking process wasn't quite as instant as I expected, and relied on an email offering a price and me then...

Read all

Milly

Distant Journeys

1 year ago

Thank you for taking the time to leave a review and for choosing to book with Distant Journeys. I am sorry to hear that your booking wasn't completed as quickly as you had expected, but we will be sure to take this feedback onboard. With best wishes, Distant Journeys.

Linda Lavery

1 year ago

Date of purchase: 07/13/2024

What Linda Lavery said about Distant Journeys:

Katey the young woman who I dealt with was very polite and friendly. My booking was very easy made and very professional.

Angela

Distant Journeys

1 year ago

Thank you for your kind words, we appreciate them and Katie will too. With best regards, Distant Journeys

Trusted Customer

1 year ago

Date of purchase: 07/12/2024

Excellent telephone consultant

Initial enquiry soon turned into a confirmed booking for India due to the excellent telephone communication with Laura …our 2nd tour with this company if it’s as good as the 1st we will be more than...

Read all

Angela

Distant Journeys

1 year ago

Glad Laura was able to help you and we hope you enjoy India, welcome back. With warm regards, Distant Journeys

Trusted Customer

1 year ago

Date of purchase: 07/09/2024