All done well, supportive as I made a hash of my booking.
David Oliver
Distant Journeys
10 days ago
Thank you for taking the time to leave us a review. We are thrilled to hear that you were pleased with the service you received from our team. We are sorry to hear that you found our website hard to navigate. We appreciate this helpful feedback, and we will take it on board. We hope you have an amazing experience in Kenya early next year.
Kind regards,
Distant Journeys
Delayed by the Middle east difficulties, our group received world class support in everyday to help us return to the Uk even with a delay of a week.
David Oliver
Distant Journeys
10 days ago
Thank you for taking the time to leave us a review. Wow, what a compliment. World class service is always our goal, and we are so pleased that you feel we live up to that. It was unfortunate that there were delays due to the Middle East conflict, but our immediate priority was getting our customers home safely as soon as possible. We hope you have an incredible time in Uzbekistan next year and we would love to hear about it when you return.
Kind regards,
Distant Journeys
Customer service is excellent as they provide what feels like a very personal service. Very helpful and informative about options available. Used them 3 times now and have found their service the...
Read more
David Oliver
Distant Journeys
10 days ago
Thank you for taking the time to leave us a review. It is great to hear that you felt our customer service was excellent. And we really appreciate your repeated custom. We hope you enjoy your tour to Uzbekistan as much as your previous tours.
Kind regards,
Distant Journeys
Thank you for taking the time to leave us a review. We really appreciate your custom and your feedback. Have an amazing time in Japan next year.
Kind regards,
Distant Journeys
Agent had good knowledge of tour, answered all of our questions.
Good communication between agents to enable continuity. Response time with qotes very efficient via email.
Helpful advice and happy to...
Read more
David Oliver
Distant Journeys
10 days ago
Thank you for taking the time to leave us a review. We are glad to hear that you felt our team had good tour knowledge and communication. We appreciate your custom and your kind feedback very much.
Kind regards,
Distant Journeys
The contact team were friendly and efficient and got a competitive quote to us very quickly. They then answered all of our questions and helped us with our booking. Really great customer service.
David Oliver
Distant Journeys
10 days ago
Thank you for taking the time to leave us a review. It is great to hear that you felt our team were friendly and efficient. We always strive to give the best customer service we can, so we are glad that this shows. We hope you have an unforgettable experience on your Golden Triangle & Ranthambore tour early next year and we would love to hear about it when you return.
Kind regards,
Distant Journeys
Quick response to calls, pleasant and knowledgeable. Pleasure to book with them
David Oliver
Distant Journeys
10 days ago
Thank you for taking the time to leave us a review. The pleasure was all ours but thank you for your kind feedback. Costa Rica is a beautiful country, and we hope you have an amazing experience there.
Kind regards,
Distant Journeys
Nice to speak to people on the phone who clearly have the time to deal with you,. answer your questions and then do what they say they are going to do.
David Oliver
Distant Journeys
10 days ago
Thank you for taking the time to leave us a review. Our team pride themselves on their customer service and they enjoy helping customers plan the holiday of a lifetime and we are so glad that this shows. Have an amazing time in Canada next year.
Kind regards,
Distant Journeys
Date of purchase: 05/15/2026
0
Share
JM
Jackie Martindale
Feefo Verified
Wirral
14 days ago
What Jackie Martindale said about Distant Journeys:
The booking process was easy. The flights later changed, but the reasons for this and the implications of it were clearly explained. I felt I was in good hands.
David Oliver
Distant Journeys
10 days ago
Thank you for taking the time to leave us a review. We are so pleased that you felt in good hands with our team. We endeavour to make all of our customers feel this way at all times. Have a fantastic time in India and we are always here if you have any questions or queries before you go.
Kind regards,
Distant Journeys
Date of purchase: 05/15/2026
0
Share
Trusted Customer
Feefo Verified
15 days ago
All questions answered, but didn’t ring back as promised.. wonted to book this trip that day, but no response
David Oliver
Distant Journeys
10 days ago
Thank you for taking the time to leave us a review. We are very sorry that you did not get the call back that you were expecting. We strive to provide the best customer service we possibly can, so we will take this feedback on board and endeavour to not repeat this with either yourself or any other customer. We hope that you have an unforgettable experience on your Highlights of China & Japan tour. We really appreciate your custom and your feedback.
Kind regards,
Distant Journeys
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
