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David Shuttle Reviews

https://www.davidshuttle.com
Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

854

29

12

3

6

904

ratings over the past year

Displaying all 12,751 reviews
Trusted Customer
11 years ago
Date of purchase: 08/19/2013
Friendly and efficient
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Trusted Customer
11 years ago
Date of purchase: 08/18/2013
Excellent service, order arrived next day. I took advantage of the £5 off offer after completing the survey. Special discounts are always good.
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Trusted Customer
11 years ago
Date of purchase: 08/18/2013
delivery was delayed and then after two weeks I had to call to chase. I…
delivery was delayed and then after two weeks I had to call to chase. I feel that they should have kept me informed.
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David Shuttle
David Shuttle
11 years ago
Thank you for taking the time to review the service we provided you on your last order. We are pleased to hear that you have now safely received your order and the goods are satisfactory. Naturally we are however very disappointed that your overall experience has been dampened by the delay in fulfilment and once again we wholeheartedly apologise for any inconvenience caused. Whilst we are at the mercy of our supplier honouring their delivery estimates, we appreciate that this is not your fault and ultimately we should have kept you better informed on the status of your order. We are reviewing our system for monitoring back orders. We endeavour to provide a 5 star service to all of our customers and strive to reach "excellent" ratings for both products and service, and apologise that we have not lived up to your expectations on this occasion. Should you have any further questions or issues please do not hesitate to contact us on 01494 670961 or enquiries@davidshuttle.com Mon to Fri, 09.30-17.30. Kind Regards, Lauren McNeil Customer Service Team
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David Shuttle
David Shuttle
11 years ago
Thank you for taking the time to review the service we provided you on your last order. We are pleased to hear that you have now safely received your order and the goods are satisfactory. Naturally we are however very disappointed that your overall experience has been dampened by the delay in fulfilment and once again we wholeheartedly apologise for any inconvenience caused. Whilst we are at the mercy of our supplier honouring their delivery estimates, we appreciate that this is not your fault and ultimately we should have kept you better informed on the status of your order. We are reviewing our system for monitoring back orders. We strive to reach "excellent" ratings for both products and service, and apologise that we have not lived up to your expectations on this occasion. Should you have any further questions or issues please do not hesitate to contact us on 01494 670961 or enquiries@davidshuttle.com Mon to Fri, 09.30-17.30. Kind Regards, Lauren McNeil
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Trusted Customer
11 years ago
Date of purchase: 08/15/2013
great service,well packed thanks
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Trusted Customer
11 years ago
Date of purchase: 08/15/2013
The product I ordered had a waiting period, but they were very informative and helpful…
The product I ordered had a waiting period, but they were very informative and helpful about this. Delivery was prompt once the product was in stock.
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Trusted Customer
11 years ago
Date of purchase: 08/15/2013
First time buyer from D Shuttle, excellent service would recommend to family and friends.
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Trusted Customer
11 years ago
Date of purchase: 08/15/2013
Great communication - efficient and fast delivery, would be happy to use again.
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
Excellent service and prompt delivery. Will use you again.Thank you!
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Trusted Customer
11 years ago
Date of purchase: 08/15/2013
Very helpful, as always.
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
Arrived on time and well packed
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About David Shuttle
At David Shuttle we pride ourselves on our selection of products and have become one of the UK's largest retailers of Swarovski, Riedel Crystal and Lalique to name but a few. We have been in business over 30 years and through this we know that honesty and expertise matter. Great service is vital and sets us apart; we want your custom and are prepared to earn it. We stock the majority of products we sell to ensure next day delivery in the UK and have a team of customer service experts who are happy to help. We also offer a luxury gift wrapping service for those buying presents.
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01494677665
No 9 The Broadway, Penn Road, Beaconsfield, HP9 2PD, United Kingdom
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About David Shuttle
At David Shuttle we pride ourselves on our selection of products and have become one of the UK's largest retailers of Swarovski, Riedel Crystal and Lalique to name but a few. We have been in business over 30 years and through this we know that honesty and expertise matter. Great service is vital and sets us apart; we want your custom and are prepared to earn it. We stock the majority of products we sell to ensure next day delivery in the UK and have a team of customer service experts who are happy to help. We also offer a luxury gift wrapping service for those buying presents.