I entered the store and was immediately acknowledged by the staff, I knew what I had come to purchase so went straight to the counter were a member of staff attended to me, my purchase was boxed and...
Attentive, happy to show us the jewellery, packaged nicely
Product reviews
Date of purchase: 06/05/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Product reviews
Clogau Customer Services
Clogau
1 month ago
Thank you for taking the time to leave your review.
We're delighted to hear that you love the bracelet, but we're sorry to learn that you were disappointed with the engraving.
The available engraving space on our paw charms is limited due to their size, which restricts the number of characters that can be added. As a result, the website will only allow the maximum number of characters that can be engraved on each paw charm.
We completely understand how disappointing it must have been to find that the engraving was smaller than expected, particularly as the bracelet was received as a birthday gift. We appreciate your feedback and are sorry that the finished result did not meet your expectations.
Date of purchase: 06/06/2026
0
Share
Trusted Customer
Feefo Verified
1 month ago
Clogau Customer Services
Clogau
1 month ago
Thank you for taking the time to leave a 5-star review.
We're delighted to see that you had a positive experience at our Bridgend store. Your support means a great deal to us, and we hope you are enjoying your Clogau jewellery.
We look forward to welcoming you back to Bridgend again in the future.
Product reviews
Clogau Customer Services
Clogau
1 month ago
Thank you for taking the time to leave your review.
We're sorry to hear that you were disappointed with your purchase and that you feel it did not meet your expectations in terms of value.
Our jewellery is crafted using a combination of precious metals and incorporates rare Welsh gold, which is used in every Clogau piece.
As your purchase was made in-store, we would encourage you to speak with the team at the store you visited if you would like to discuss your concerns further. They will be happy to assist where possible.
Thank you for your feedback, which we will share with the relevant teams.
Clogau Customer Services
Clogau
1 month ago
Thank you for taking the time to leave a review.
We're pleased to see that you chose one of our bangles and appreciate your feedback. While we're glad your experience warranted a 3-star rating, we're sorry that it didn't fully meet your expectations.
Customer feedback is extremely important to us, and we are always looking for ways to improve. If there is anything specific that influenced your rating, we would welcome the opportunity to hear from you.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.