How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Andertons Music Co. Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 149,098 reviews

Trusted Customer

Feefo Verified

14 years ago

Very helpful and friendly staff, a pleasure to deal with

Date of purchase: 10/07/2011

Trusted Customer

Feefo Verified

14 years ago

No problems. An excellent price, delivered very quickly

Date of purchase: 08/20/2011

Trusted Customer

Feefo Verified

14 years ago

great product, but one big issue - called to create my own specs, they put…

great product, but one big issue - called to create my own specs, they put it on the website advertised as next day delivery. in reality because i created my own specs, it has to be manufactured and...

Andertons Music

Andertons Music Co.

14 years ago

Thank you, sir for your feedback. We will make sure that build-to-order Apple products are not advertised as available for next day delivery in the future as we accept that this is not possible. Lee Anderton Managing Partner

Date of purchase: 08/11/2011

Trusted Customer

Feefo Verified

14 years ago

i had to order by phone because the online system didnt work with my reward points.…

i had to order by phone because the online system didnt work with my reward points. I asked for one of these, but received two... so an extra amount of reward points were used up. Just a bit of a...

Andertons Music

Andertons Music Co.

14 years ago

Thanks for taking the time to provide us with feedback. We're sorry for the mistake on this order. We are aware that some customers have had problems redeeming loyalty points online when the points were awarded in store and vice versa. We are working on getting this fixed as soon as possible. Lee Anderton Managing Partner

Date of purchase: 08/26/2011

Trusted Customer

Feefo Verified

14 years ago

Fantastic.

Date of purchase: 10/24/2011

Trusted Customer

Feefo Verified

14 years ago

Andertons is by far my favourite music shop around. Incredibly helpful and freindly staff and…

Andertons is by far my favourite music shop around. Incredibly helpful and freindly staff and there is so much choice

Date of purchase: 09/04/2011

Trusted Customer

Feefo Verified

14 years ago

Great shop. Great service. Only thing, there was a bit of confusion to do with…

Great shop. Great service. Only thing, there was a bit of confusion to do with taking a cymbal back to be replaced. (Was told to bring it in, then told to take it home and send in photo's, then told...

Date of purchase: 10/16/2011

Trusted Customer

Feefo Verified

14 years ago

A fantastic mike.Clear and powerful tone. Industry std build and design.

Date of purchase: 08/24/2011

Trusted Customer

Feefo Verified

14 years ago

Very good communication, and very helpful during the delivery process.

Date of purchase: 10/11/2011

Trusted Customer

Feefo Verified

14 years ago

I was impressed with Andertons having all my 'hard to find' items in stock! Although the shop…

I was impressed with Andertons having all my 'hard to find' items in stock! Although the shop was extremely busy, the staff were really helpful and courteous and went out of their way to meet all of...

Date of purchase: 09/10/2011