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YPO Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,452 reviews

Trusted Customer

9 years ago

What Trusted Customer said about YPO:

some of the external delivery drives are not suitable for visitng school as they can be rude to the children. looking for items on the website is difficult, searchs on each word you entred, could do...

Cathy Hubbard

YPO

9 years ago

Thank you very much for your feedback. Further to my telephone conversation with Nicola, I confirm that the details relating to the driver have been forwarded onto the courier company, who will look into this further. In addition, the feedback relating to website has been forwarded to our IT department.

Many thanks

Cathy

E-Comms Team

Product reviews

Date of purchase: 17/05/2016

Trusted Customer

Regent Farm First School

9 years ago

What Trusted Customer said about YPO:

Quick Speedy delivery and easy invoicing

Quick and speedy delivery and easy invoicing

Craig Eyre

YPO

9 years ago

Thank you for your review,

I am pleased to read that you find our deliveries are quick and that you think our invoicing process is easy.

Kind regards

Craig

E-Comms Team

Product reviews

Date of purchase: 24/05/2016

Trusted Customer

9 years ago

Well done, vastly improved.

The delivery speed has improved a lot for postal orders. The online ordering is fantastic - this particular order worked well, however I did have a big problem with the last one I tried to process. ...

Craig Eyre

YPO

9 years ago

Thank you for your review,

I am pleased that you are happy with our speed of delivery. Our standard orders are usually delivered within 3-5 working days now.

If you have any further issues when using the website please give us a call or drop us an email at contactus@ypo.co.uk and we will look into what is happening.

Kind regards

Craig

E-Comms Team

Product reviews

Date of purchase: 18/05/2016

Trusted Customer

9 years ago

speedy delivery

Pleased with speed of delivery on mos items

Craig Eyre

YPO

9 years ago

Thank you for you review,

It is good to see that you find our delivery quick.

Kind regards

Craig

E-Comms Team

Product reviews

Date of purchase: 16/05/2016

Trusted Customer

9 years ago

Quick and efficient service.

Easy website to follow when placing orders. Quick efficient deliveries.

Craig Eyre

YPO

9 years ago

Thank you for your review,

I am happy that you find our website easy to use and that you like our quick deliveries.

Kind regards

Craig

E-Comms Team

Product reviews

Date of purchase: 12/05/2016

Trusted Customer

Perton Village Nursery

9 years ago

What Trusted Customer said about YPO:

Excellent Service

Prompt service, easy to use online ordering system, polite and supportive staff when paying

Craig Eyre

YPO

9 years ago

Thank you for your review,

I am happy that you find the YPO online ordering system easy to use and that you find our service prompt and our staff polite and supportive.

Kind regards

Craig

E-Comms Team

Product reviews

Date of purchase: 19/05/2016

Trusted Customer

St Bees Village School

9 years ago

What Trusted Customer said about YPO:

As above

We had spoken to customer services prior to placing the order and were reassured that if the product was not what we wanted we could return without question. The order was placed easily via the...

Craig Eyre

YPO

9 years ago

Thank you for your review,

I am pleased to hear that you were happy with the items that you received. We do offer a 12 month 'no quibble' returns guarantee on all of our stock items so if you do ever need to return anything you can.

Kind regards

Craig

E-Comms Team

Product reviews

Date of purchase: 16/05/2016

Trusted Customer

9 years ago

Excellent service, good delivery time.

I often find it difficult to find the product I am looking for when shopping online and using the search tool.

Craig Eyre

YPO

9 years ago

Thank you for your feedback,

Your comments have been passed to our I.T. team who will look into this further.

Kind regards

Craig

E-Comms Team

Product reviews

Date of purchase: 29/04/2016

Trusted Customer

9 years ago

Online ordering easy to use

Craig Eyre

YPO

9 years ago

Thank you for your review,

I am happy to see that you find our online ordering service easy to use.

Kind regards

Craig

E-Comms Team

Product reviews

Date of purchase: 09/05/2016

Trusted Customer

9 years ago

The delivery of the items is easy to check due to the emails received advising when an order will be delivered. Overall very good service

Craig Eyre

YPO

9 years ago

Thank you for your review,

It is good to see that you are happy with the ease in which you can check the delivery of your order. I am pleased that you find our overall service very good.

Kind regards

Craig

E-Comms Team

Product reviews

Date of purchase: 16/05/2016

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