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sleepypeople.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sleepypeople-com | Feefo

Displaying all 5,491 reviews

Trusted Customer

Feefo Verified

7 months ago

Do not use this company

Payment taken, no product, no explanation for no product. Well past delivery date. I would question whether this company is just scamming

Customer Service Team

sleepypeople.com

7 months ago

Good morning, Thank you for taking the time to provide your feedback. We are sorry to hear that. We can see that you are currently in contact with a member of our team who is working to resolve this for you. Please respond directly. Kind regards, Sleepy People

Product reviews

Date of purchase: 22/09/2025

Trusted Customer

Feefo Verified

7 months ago

From placing order and receiving same excellent service all round. Would certainly recommend.

Date of purchase: 19/09/2025

Trusted Customer

Feefo Verified

7 months ago

Great Experience

I never write reviews but because of my great experience I decided to. I ordered on Saturday late evening and it arrived Monday free delivery! Well packaged, high quality dog bed. I researched the...

Product reviews

Date of purchase: 19/09/2025

Trusted Customer

Feefo Verified

7 months ago

Dog likes it!

On time, nice product, roomy, dog seems to like it. Quite tight to assemble.

Date of purchase: 09/09/2025

Kelly

Feefo Verified

GBR

7 months ago

What Kelly said about sleepypeople.com:

The Best!

THE best duvet set I’ve ever owned! So soft, beautiful colour, non iron.

Product reviews

Date of purchase: 16/09/2025

Trusted Customer

Feefo Verified

7 months ago

Fantastic

Great level of service. Amazing quality of products and destined to make my sleep better!

Product reviews

Date of purchase: 15/09/2025

Trusted Customer

Feefo Verified

7 months ago

Great service as always

Product reviews

Date of purchase: 07/09/2025

Mrs Phillips

Feefo Verified

Chelmsford

7 months ago

What Mrs Phillips said about sleepypeople.com:

Happy Dog

Easy to order and delivered fast.

Product reviews

Date of purchase: 13/09/2025

Trusted Customer

Feefo Verified

7 months ago

Silentnight 5cm Memory foam Topper

Super fast delivery! Exactly as described and made our Simba mattress much more comfortable to lie on. I was unsure which topper to purchase as I wanted a soft one and having felt different kinds in...

Product reviews

Date of purchase: 12/09/2025

Stacey

Feefo Verified

London

7 months ago

What Stacey said about sleepypeople.com:

Colour is purple not berry

Not the colour I expected which was disappointing as I’d purchased to go with patterned bedding, is also much heavier than expected the cream side also isn’t cream it’s more like a dirty taupe

Customer Service Team

sleepypeople.com

7 months ago

Good morning, Thank you for taking the time to share your feedback. I’m really sorry to hear that the colour and weight of your item weren’t what you were expecting, and I completely understand how disappointing that must feel when you had something specific in mind to match your bedding. We always aim to represent our products as accurately as possible, but sometimes differences in lighting, screen display, and fabric finishes can affect how colours appear. That said, your description of the shade not being true to “Berry” and the natural side appearing more taupe is very helpful, and I’ll be passing this along to our product team for review. Kind regards, Sleepy People

Product reviews

Date of purchase: 04/09/2025

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sleepypeople.com Reviews

Silentnight Warm And Cosy Double Decker Duvet - 18 Tog - KingMore reviews of this product (2)View product websiteNot had any delivery/ update on delivery or communications from the company.

Snug Orthopaedic Pet Bed - Blue - LargeMore reviews of this product (3)View product websiteHigh quality, well made bed. Managed to wash easily. Would've preferred if the side bits came out too but it fitted inside the machine. Foam orthopaedic mat is a little thin but to be expected for...Read more

Silentnight Supersoft Duvet Set, Gingham Ruffle - Sage - KingMore reviews of this product (1)View product websiteTHE best duvet set I’ve ever owned, the colour is stunning, I love the ruffles, it is incredibly soft & no need to iron!

Silentnight Supersoft Fitted Sheet - Pack of 2More reviews of this product (1)View product websiteGreat quality sheets. Make my life easier as a mom. They wash well and true to size.

Silentnight Orthopaedic Pet Bed - Grey & Black - MediumMore reviews of this product (7)View product website

Silentnight Orthopaedic Pet Bed - Grey & Black - LargeMore reviews of this product (13)View product websiteMy 12 year old smooth collie is very comfortable on this bed. It looks good in our living room and it appears to be made of good quality materials.

Silentnight Impress Memory Foam Mattress Topper - 5cmMore reviews of this product (22)View product website

Silentnight | Coverless Duvet & Pillowcase Set, Seersucker - Berry/Cream - Super KingMore reviews of this product (2)View product websiteNot the colour described

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