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sleepypeople.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sleepypeople-com | Feefo

Displaying all 5,491 reviews

Trusted Customer

Feefo Verified

1 year ago

Poor costumer service returns

I bought the dog bed but was too small for my dog, and I asked for the refund. I already email them with the question I had asked but till now I didn’t receive any answer yet. Soon will be the 14...

Customer Service Team

sleepypeople.com

1 year ago

Thank you for your review. We received your email on Friday afternoon, and it is currently in our queue to be addressed in the order it was received. Please note that we are closed over the weekend. I will ensure a response is sent out today. For any return requests, please rest assured that they will be processed based on the date of your original email, not the date of our response. Thank you for your patience. Sleepypeople.com :)

Trusted Customer

1 year ago

I have send back the unsused package last week and until now I haven’t heard nothing from your side. Can you update me with the payment cancellation, please. The costumer service is very slow to return my emails and information from it.

Trusted Customer

1 year ago

Good afternoon I already sent the return receipt in the morning via email. Have you seen?

Trusted Customer

1 year ago

Good afternoon You already had the confirmed of the returned item 6 days ago, please, can I ask why I didn’t receive the refund yet? In two days time I will charge for the second parcel of the order. Can you finalize this transaction for good and stop the payments?

Trusted Customer

1 year ago

CCR6PM That’s the number in my return label that I printed and sent it

Customer Service Team

sleepypeople.com

1 year ago

Thank you, refund issued

Product reviews

Date of purchase: 14/11/2024

Trusted Customer

Feefo Verified

1 year ago

Cuddly do ut

Very good, prompt delivery…no fuss

Product reviews

Date of purchase: 27/11/2024

Trusted Customer

Feefo Verified

1 year ago

Speedy delivery

Speedy delivery but there was a rip in the packaging

Date of purchase: 29/11/2024

Emma

Feefo Verified

Scarborough

1 year ago

What Emma said about sleepypeople.com:

Great service quick delivery.

Product reviews

Date of purchase: 24/11/2024

Trusted Customer

Feefo Verified

1 year ago

Lost

Evri have lost it so I have no idea if it’s any good

Customer Service Team

sleepypeople.com

1 year ago

Thank you for your feedback. I’m sorry to hear that your parcel was lost in transit. After reviewing your order details, I can see that you have now received your replacement order. I hope you’re satisfied with the service and the quality of the product. Kind regards Sleepypeople Customer Services

Date of purchase: 27/11/2024

Trusted Customer

Feefo Verified

1 year ago

Very warm and cosy

Excellent

Product reviews

Date of purchase: 19/11/2024

Trusted Customer

Feefo Verified

1 year ago

Product reviews

Date of purchase: 19/11/2024

Trusted Customer

Feefo Verified

1 year ago

Good service no problem

Product reviews

Date of purchase: 23/11/2024

Trusted Customer

Feefo Verified

1 year ago

Terrible courier but great company!

The ordering process was easy. Was pain free to place and I was easily kept informed with the delivery. The only thing I am not too happy about is the courier (Evri / Hermes) is the worst in the UK...

Product reviews

Date of purchase: 22/11/2024

Darron

Feefo Verified

1 year ago

What Darron said about sleepypeople.com:

Prompt despatch. Great price.

Product reviews

Date of purchase: 15/11/2024

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sleepypeople.com Reviews

Silentnight Calming Donut Pet BedMore reviews of this product (9)View product websiteMy puppy loves tho still wanting to chew it tho not successfully…yet!!

Silentnight Impress Memory Foam Mattress Topper - 5cmMore reviews of this product (22)View product websiteVery comfy I was finding my mattress to hard which was giving me backache. Since I've had the topper on the bed I have been sleeping better.

Snugsie Giant Blanket - Charcoal, Green and StoneMore reviews of this product (4)View product websiteGot the large blanket,very cosy

Silentnight Deep Sleep Ultimate Mattress Topper 1000More reviews of this product (29)View product websiteAbsolutely dose what it says on the tin

Silentnight Airmax 800 Mattress TopperMore reviews of this product (47)View product websiteVery comfortable great quality

Silentnight Airmax 1200 DehumidifierMore reviews of this product (7)View product websiteI was debating wether to buy a dehumidifier for a while and thoroughly did my research from a variety of different sources. This one was the best value for money and the best price from a company I...Read more

Silentnight Ultimate Luxury Hungarian Goose Feather & Down Duvet - 10.5 TogMore reviews of this product (3)View product websiteWarm and a nice weight to the duvet.

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