Merchant Logo

Sandals Resorts Reviews

Rated
Excellent
Service
4.2
/5
Product
4.2
/5

5

4

3

2

1

1,290

526

272

119

77

2,284

ratings over the past year

Displaying all 10,364 reviews
Trusted Customer
2 days ago
Date of purchase: 10/06/2025
Not 5 star luxury as promised.
Staff couldn’t manage to get my travel arrangements correct! They had us leaving on a British Airways flight late afternoon, when we were leaving on an internal flight early morning! In spite of me...

Read all
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 10/06/2025
Excellent
Service was excellent from the time we arrived at 10:00 PM to when we left. All the staff were unfailingly helpful and attentive, whether you were having an early morning coffee (while grabbing a...

Read all
Product reviews

0
Share
Trusted Customer
3 days ago
Date of purchase: 09/06/2025
Heaven on earth…..
The service was outstanding from start to finish. The boat transfer is extra special. Our butlers Caleisha, Banifa and Carlysle were fantastic and Natalya is always checking everything is great. ...

Read all
Product reviews

0
Share
Trusted Customer
3 days ago
Date of purchase: 02/06/2025
Wonderful vacation
All staff were friendly and attentive
Product reviews

0
Share
NP
NEIL PORTER
Ascot
3 days ago
Date of purchase: 09/06/2025
What NEIL PORTER said about Sandals Resorts:
Worst Holiday for 25 years
When you complain no one listens or escalates
Product reviews

0
Share
Trusted Customer
3 days ago
Date of purchase: 09/06/2025
10/10 would recommend Sandals Halcyon
The service was incredible, particularly Bethelina in the buffet restaurant. Such a lovely lady, but service from the whole team was amazing.
Product reviews

0
Share
CH
Chris
Scotland
4 days ago
Date of purchase: 09/06/2025
What Chris said about Sandals Resorts:
Amazing Resort, We absolutely loved it and highly recommend to others!
Excellent! Amazing staff, all friendly, helpful, courteous and respectful. They go above and beyond to ensure you have the best vacation possible. Thank you to everyone who made our stay so enjoyable.
Product reviews

0
Share
Trusted Customer
5 days ago
Date of purchase: 08/06/2025
Amazing resort 🥂
The service was great although sometimes slow in the restaurants. Everyone was very bubbly and friendly.
Product reviews

0
Share
Trusted Customer
5 days ago
Date of purchase: 08/06/2025
Product reviews

0
Share
RC
ROBERT CARR
Warrington
5 days ago
Date of purchase: 08/06/2025
What ROBERT CARR said about Sandals Resorts:
Brilliant
Top notch
Product reviews

0
Share
About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.
Read all
135 Fulham Road, London, Greater London, SW3 6RT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.