Sandals Resorts Reviews

Hello Sheila,

Thank you, we appreciate you sharing your feedback with us.  We are truly sorry that your holiday did not get off to start that you had anticipated and are very pleased that the team were able to relocate your room.    At Sandals, we value all guest feedback whether positive or constructive, as these comments are an important tool that we use to constantly strive to improve the service that we provide to our valued guests, and have taken the opportunity to share your comments with the respective managers for their attention also.  We do hope that despite your initial disappointment, you had a fantastic time overall and returned home with some delightful memories.   We do hope that you will consider returning to one of our resorts when planning future travel.  

 Hello and thank you for sharing such a detailed review of your stay at Sandals Barbados.  We are delighted that overall you had a fantastic honeymoon with us and we are sorry that some aspects of your stay were not to you liking and did not meet your expectations.  We do understand and appreciate that not all of our resorts will suit all our guests and while the majority of our guests do have an enjoyable time at Sandals Barbados, we do realise that every guest is unique and each experience will be different. At Sandals, we greatly appreciate all guest feedback whether positive or constructive, as we are constantly improving our holiday package for our valued guests. We do hope that in spite of some aspects of this visit being disappointing to you, the wonderful memories  you created and returned home with will guide you back home to one of our other beautiful resorts.  We look forward to the opportunity of hosting you again in the future.