How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sally Beauty Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sally-express | Feefo

2,203 out of 13,176 reviews

Time:

Past year

Nicky

Castle Eden

11 months ago

Date of purchase: 24/07/2024

What Nicky said about Sally Beauty:

The lady at Sally's Peterlee was super helpful & efficient. Asked if I'd like to join your loyalty schemes and signed me up whilst in the shop giving me details on how to download the app and get tye...

Read all

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear our staff member was super helpful and efficient when shopping in our Sally Beauty store.

Trusted Customer

12 months ago

Date of purchase: 27/07/2024

I am very satisfied, I was served by the at the cash register quickly and very kindly

Karen

Sally Beauty

11 months ago

Thank you for your review. Great to hear you were served quickly and kindly in our Sally Beauty store.

Wendy

Portsmouth

12 months ago

Date of purchase: 27/07/2024

What Wendy said about Sally Beauty:

Excellent service and good range of products.

Very pleasant and knowledgeable in the product I wished to purchase. There was also a full range of products.

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear you received excellent service in our Sally Beauty store and the store had a good range of products.

Trusted Customer

12 months ago

Date of purchase: 19/07/2024

Great colour, a little thin

Perfect light blue colour but you might need 3 coats to get it opaque

Natalie

Peterborough

12 months ago

Date of purchase: 27/07/2024

What Natalie said about Sally Beauty:

Helpful, Knowledgeable staff

Extremely helpful and knowledgable staff in the Peterborough store. Helped me choose the right clippers for my needs.

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear our staff are helpful and knowledgeable in our Sally Beauty store.

Trusted Customer

12 months ago

Date of purchase: 27/07/2024

Great service as usual

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Lovely to hear you received great service in our Sally Beauty store.

Sue

Tamworth

12 months ago

Date of purchase: 26/07/2024

What Sue said about Sally Beauty:

Fabulous place so glad I found it

The staff were very helpful even when I returned the next day after I realized I’d brought the wrong product nothing was to much trouble.

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear the staff were very helpful when shopping in our Sally Beauty store.

Trusted Customer

12 months ago

Date of purchase: 26/07/2024

Excellent service

Excellent service at Northampton branch. Very helpful and knowledgeable. Huge range.

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear you received excellent service in our Sally Beauty store and pleased with the range of products.

Trusted Customer

12 months ago

Date of purchase: 26/07/2024

New customer

The assistant was lovely, despite a rude lady I front of me, she kept her calm and was polite. Very helpful on the product I wanted.

Karen

Sally Beauty

11 months ago

Thank you for 5 star review. Great to hear you found our staff member very helpful when shopping in our Sally Salon Service store.

Sandra

Bracknell

12 months ago

Date of purchase: 24/07/2024

What Sandra said about Sally Beauty:

Very receptive

Karen

Sally Beauty

11 months ago

Thank you for 5 star review when shopping in our Sally Beauty store.

Not received a review invite?

About Sally Beauty

Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.

Read all

0118 944 7178

Ground Floor, Inspired, Easthampstead Road, Berkshire, RG12 1YQ, United Kingdom