Really easy site to order from. The only problem was with the delivery people. They said it was delivered to me. But it was the wrong address. We eventually managed to find it in a street up the road...
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Jess
Pet Drugs Online
10 days ago
Hello,
Thank you for your feedback.
Iād really like to help resolve this for you but unfortunately, I'm not able to investigate this further from the information provided.
If you'd like to discuss this further, please get in touch with us directly at reviews@petdrugsonline.co.ukāÆplease include your order number so we can help as quickly as possible.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 19/06/2026
0
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Trusted Customer
Feefo Verified
1 month ago
Great service all round
Libby
Pet Drugs Online
16 days ago
Hello,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Libby
Pet Drugs Online
Customer Care Team
Hi,
Thank you for your feedback.
I have looked into this and can see that the standard delivery option was selected which does state that the delivery takes between 3-5 days. The order was delivered in 4 days and therefore in the stated timeframe. We do offer faster delivery options if this would be more suitable for you.
If you would like to speak to us further regarding this, please contact us - contact@petdrugsonline.co.uk and we will be happy to discuss this.
Kind regards
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 23/06/2026
0
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Trusted Customer
Feefo Verified
1 month ago
Very good
Libby
Pet Drugs Online
16 days ago
Hello,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Libby
Pet Drugs Online
Customer Care Team
Order's are processed swiftly. Good choice of foods. The website is easy to navigate.. Pricing is competitive. Delivery was very speedy. A great customer service experience.
Libby
Pet Drugs Online
16 days ago
Hello,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Libby
Pet Drugs Online
Customer Care Team
We signed up for the gold star next day delivery and recently we placed an order for our dogās repeat prescription. We made an error with our order and nothing arrived even after a few days so I had...
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Libby
Pet Drugs Online
16 days ago
Hello,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Libby
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.