How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,715 reviews

Trusted Customer

Feefo Verified

1 month ago

Good company to work with

Good customer service, competitive pricing, timely delivery

Libby

Pet Drugs Online

16 days ago

Hello, Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 22/06/2026

Trusted Customer

Feefo Verified

1 month ago

Very slow

Carrie-Ann

Pet Drugs Online

29 days ago

Hi I am sorry that your experience with us hasn’t been very positive on this occasion. This is not what we strive for as a company and would like to discuss this further with you if you so wish. I have contacted you directly regarding this. Kind regards Carrie-Ann Customer Care Team

Date of purchase: 23/06/2026

Trusted Customer

Feefo Verified

1 month ago

Efficient company.

Ordering was easy, given I needed to give details of my dogs send a copy of a prescription. Delivery was quick. My only slight grouse is that, when I first ordered the medication about six months...

Julie

Pet Drugs Online

15 days ago

Good afternoon, Thank you for your feedback, we are happy to hear that you are pleased with our service. If you would like to discuss our prices, please do reach out we would be happy to hear from you. We hope you have a lovely day! Julie Pet Drugs Online Customer Service Team

Product reviews

Date of purchase: 23/06/2026

Trusted Customer

Feefo Verified

1 month ago

Online order

It’s easy to order online paid for postage is expensive

Jess

Pet Drugs Online

10 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 22/06/2026

NEIL HILLYARD

Feefo Verified

GBR

1 month ago

What NEIL HILLYARD said about Pet Drugs Online:

Reconcile for my German Shepherd cross

Fast and reliable service.Never had any issues at all.

Libby

Pet Drugs Online

16 days ago

Hello, Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Date of purchase: 19/06/2026

Mary Durman

Feefo Verified

GBR

1 month ago

What Mary Durman said about Pet Drugs Online:

Easy ordering

Very easy to order, once my vet kindly gave me the prescription. Happy with the speed of service. Will definitely recommend, and will be using them again in the future.

Libby

Pet Drugs Online

16 days ago

Hello, Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Date of purchase: 23/06/2026

Trusted Customer

Feefo Verified

1 month ago

Nit good

Too slow. Waited over 2 week for prescription

Carrie-Ann

Pet Drugs Online

29 days ago

Hi I am sorry that your experience with us hasn’t been very positive on this occasion. This is not what we strive for as a company and I am happy to discuss this further if you so wish. I have contacted you directly regarding this. Kind regards Carrie-Ann Pet Drugs Online Customer Care Team

Date of purchase: 22/06/2026

Trusted Customer

Feefo Verified

1 month ago

Great online company

Ordering process very easy

Libby

Pet Drugs Online

16 days ago

Hello, Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Date of purchase: 23/06/2026

Trusted Customer

Feefo Verified

1 month ago

Perfect Customer Service

Fantastic service, my DPD driver decided to deliver my dog food elsewhere & DPD were not very helpful when I contacted them . Pets Drugs Online were completely different when I called them - the lady...

Libby

Pet Drugs Online

16 days ago

Hello, Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Date of purchase: 23/06/2026

Jean Graves

Feefo Verified

GBR

1 month ago

What Jean Graves said about Pet Drugs Online:

Very good and helpful

Libby

Pet Drugs Online

16 days ago

Hello, Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 22/06/2026

Not received a review invite?

Zenrelia Film-Coated Tablets for Dogs 8.5mg Single Film-Coated Tablet

Prednisolone Tablets for Dogs and Cats 5mg Single Tablet*

View all media (2480)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Pet Drugs Online Reviews

PURINA Dentalife Daily Oral Care Dental Chews for Medium Dogs (12kg-25kg) 3 Packs (45 Chews)More reviews of this product (7)View product websiteDogs enjoy these, not convinced how much tartar they're removing but will carry on with them meantime.

Hollings Sprats Dog Treats 1 x 100g 1 Pack (1 x 100g)More reviews of this product (5)View product websiteAnything fishy is a big hit with my dogs

The Innocent Cat Treats Chicken and Duck Slices with Catnip 1 x 70g 1 Pack (1 x 70g)View product websiteMy cat was not impressed

NexGard SPECTRA Chewable Tablets for Large Dogs (15kg-30kg) 3 Chewable Tablets - EXPIRY DATE END OF SEPTEMBER 2027More reviews of this product (910)View product websiteVery good. Have purchased several times already

Zenrelia Film-Coated Tablets for Dogs 8.5mg 90 Film-Coated TabletsMore reviews of this product (53)View product websiteEffective for my dogs. Have purchased several times

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?