It was easy to order through Pet Drugs Online, including uploading the prescription, and cheaper than buying it from my vet. I liked being able to pay through Paypal as it felt more secure. The...
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Jess
Pet Drugs Online
20 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Easy to find the product I needed and it arrived quickly and in good condition. Reasonable prices.
Jess
Pet Drugs Online
20 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
When I’ve needed help with an order the customer service is excellent, they speak clearly and give helpful advice.
The ordering process is straight forward with the customer service there if there...
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Jess
Pet Drugs Online
20 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Always been excellent service from phone enquiries to delivery.
Jess
Pet Drugs Online
23 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Date of purchase: 24/06/2026
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Jan & Adrian Martin
Feefo Verified
GBR
28 days ago
What Jan & Adrian Martin said about Pet Drugs Online:
The service is very good but I dont like it when you have a little item and you have to pay nearly half of it in delivery
Jess
Pet Drugs Online
23 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Unfortunately, standard delivery costs are only free for orders over £49 currently.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Running a wildlife rescue means some medications are genuinely urgent. This prescription was signed off by our veterinary practice, and our vets even spoke directly with Pet Drugs Online, yet the...
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Carrie-Ann
Pet Drugs Online
28 days ago
Hi
I am sorry that your experience with us hasn’t been very positive on this occasion. This is not what we strive for as a company and would like to discuss this further with you if you so wish.
I have contacted you directly regarding this.
Kind regards
Carrie-Ann
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.