Pet Drugs Online Reviews

Good afternoon, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to call you earlier to discuss your case so I have subsequently emailed you with feedback in relation to this review. Please respond to this should you wish to discuss with myself further and I will be happy to arrange a call. Kind regards, Jess Pet Drugs Online , Customer Care Team

Good Morning, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email Kind regards, Jess Pet Drugs Online Customer Care Team

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Good Afternoon, Thank you for your feedback, and thank you for taking my call today. I appreciate the feedback given and as discussed during our call I would like to take the opportunity to apologise again for the experience you had during this order. Please do respond to the email I have sent if you have any further issues with this delivery. Kind regards, Jess Pet Drugs Online , Customer Care Team

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Libby Pet Drugs Online Customer Care Team

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Hi Thank you for your feedback. We have various methods of being able to accept prescriptions, you can upload them at time of ordering on the website, you can email it through to us, the vets can email us directly but you would need to ask them if they are happy to and finally you can pop it in the post to us - we would always advise sending it tracked or recorded this way you have tracking information and proof of postage if anything were to happen to it. Prescriptions need to be checked by our Prescription team which can take around 2 working days to vet check and approve. We are always happy to speak to our customers on the phone 01761 250 850 and place orders for them between 8am and 5pm Monday - Friday (excluding Bank Holidays). We really appreciate you recommending us. Kind regards, Jess Pet Drugs Online Customer Care Team

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Hello, Thank you for your feedback. If this is in regards to a subscription you can select for subscriptions to be sent together by adding the other item to a subscription for the same date and frequency on your account. As long as this doesn't come from our separate Warehouse then it should be delivered together. If you'd like to discuss this further, please get in touch with us directly at contact@petdrugsonline.co.uk please include your order number so we can help as quickly as possible. Kind regards, Jess Pet Drugs Online Customer Care Team