The ordering was straight forward. We made the purchase online and received updates via emails about then the product was arrived.
We did call customer servic one time. They're able to give advice...
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Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Good afternoon,
Thank you for your feedback, sorry to hear that your experience was not a positive one during this time.
I tried to call you earlier to discuss your case so I have subsequently emailed you with feedback in relation to this review.
Please respond to this should you wish to discuss with myself further and I will be happy to arrange a call.
Kind regards,
Jess
Pet Drugs Online ,
Customer Care Team
Date of purchase: 23/06/2026
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Trusted Customer
Feefo Verified
27 days ago
In the past usually a fast efficient service but this is the first time i have used them for a few years, although my vets sent prescription within two days it took nearly two weeks to receive...
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Jess
Pet Drugs Online
17 days ago
Good Morning,
Thank you for your feedback, sorry to hear that your experience was not a positive one during this time.
I tried to contact you this morning to discuss your feedback in this review further. I have subsequently emailed you directly, if you would like to arrange a time for a call to discuss this further then please respond to the email
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.