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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 212,593 reviews

Trusted Customer

Feefo Verified

22 days ago

Poor and slow

Jess

Pet Drugs Online

17 days ago

Good Morning, Thank you for taking my call today to discuss your feedback. As discussed if you feel like you would like to discuss this review further then please email on reviews@petdrugsonline.co.uk Kind regards, Jess Pet Drugs Online Customer Care Team 

Product reviews

Date of purchase: 27/06/2026

JM Goode

Feefo Verified

GBR

22 days ago

What JM Goode said about Pet Drugs Online:

Great all round service

A great service with, usually, a very speedy despatch. Very friendly team that are always ready to sort out any problems very efficiently.

Jess

Pet Drugs Online

20 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 19/06/2026

Trusted Customer

Feefo Verified

22 days ago

My "go to" for pet products

Very responsible and helpful. Excellent service

Jess

Pet Drugs Online

20 days ago

Hi Thank you for your excellent feedback. We really appreciate your continued custom. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 23/06/2026

Peter Reid

Feefo Verified

GBR

22 days ago

What Peter Reid said about Pet Drugs Online:

Poor service / communication

Ordering process is fine. Lack of an option to speak to someone on the phone was my biggest frustration. I have joined to get priority delivery (overnight) but only received the product a week later.

Jess

Pet Drugs Online

14 days ago

Good Afternoon, Thank you for your feedback, sorry to hear that your experience was not a positive one during this time. I tried to call you earlier to discuss your case so I have subsequently emailed you with feedback in relation to the points raised in this review. Please respond to this should you wish to discuss with myself further and I will be happy to arrange a call. Kind regards, Jess Pet Drugs Online , Customer Care Team

Date of purchase: 27/06/2026

Trusted Customer

Feefo Verified

22 days ago

Excellent service

Easy to order items and always pleased with the service.

Jess

Pet Drugs Online

20 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 25/06/2026

Sarah Rodemark

Feefo Verified

22 days ago

What Sarah Rodemark said about Pet Drugs Online:

Great service

Great service nothing too much trouble

Jess

Pet Drugs Online

20 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 27/06/2026

Trusted Customer

Feefo Verified

22 days ago

Efficient and timely

Jess

Pet Drugs Online

20 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 27/06/2026

Trusted Customer

Feefo Verified

22 days ago

My go to pet treatment supplier

Superb. Easy to use website and reminders regarding prescriptions, or detail updates.

Jess

Pet Drugs Online

20 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 27/06/2026

Pamela Smith

Feefo Verified

GBR

22 days ago

What Pamela Smith said about Pet Drugs Online:

Really handy & cheaper than vets & elsewhere in pet shops in my experience.

Easy to order online. Prompt customer service if you mess an order up & need to change it.

Jess

Pet Drugs Online

20 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 27/06/2026

Emma Ellis

Feefo Verified

22 days ago

What Emma Ellis said about Pet Drugs Online:

Petdrugsonline, Excellent

Quick delivery and easy to use. Excellent communication if there are any issues

Jess

Pet Drugs Online

20 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 24/06/2026

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