Generally very good, although if you do have a problem it’s painfully slow for anyone to answer the phone.
Carrie-Ann
Pet Drugs Online
22 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service! Our team do work as hard as they can to answer calls as quickly as possible. There is also a call back option which can be selected and one of the team will call you back.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
I love this website. Always easy to find products. Easy to organise the prescription. Always speedy delivery.
Carrie-Ann
Pet Drugs Online
22 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 29/08/2026
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Jayne Fitzpatrick
Feefo Verified
23 days ago
What Jayne Fitzpatrick said about Pet Drugs Online:
Pet drugs are a reliable company have been ordering with them for years. Customer service absolutely 💯
Can’t fault them
Unfortunately it’s the delivery drivers that let them down
Carrie-Ann
Pet Drugs Online
22 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.