Dreadful service and price. Sent to wrong address and when I informed them they still charged me again for another prescription. Cost me twice the price of the prescription and a tiny tube that...
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Carrie-Ann
Pet Drugs Online
15 days ago
Hi,
Thank you for your feedback and for taking my call to discuss this.
I can see that there was an error on the delivery address when the order was put through online and as a result, we had to wait until the order was returned to us so that we could get this resent to the correct address for you. I can see that this has now been actioned and the order is on it's way to the correct address.
Kind regards
Carrie-Ann
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Great service. everything went smoothly didn't need to contact customer service.
Carrie-Ann
Pet Drugs Online
22 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Easy to navigate website, and one that I use for the majority of my pet medication purchases . Prompt delivery with notifications and appear to be good prices
NJ
Nicholas Jones
22 days ago
NJ
Nicholas Jones
22 days ago
Carrie-Ann
Pet Drugs Online
22 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Date of purchase: 29/08/2026
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SJ
Sue Jennings
Feefo Verified
22 days ago
What Sue Jennings said about Pet Drugs Online:
Easy
Carrie-Ann
Pet Drugs Online
22 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Fast delivery and easy to order. Customer service is automated which is good
DM
Daria Moshak
23 days ago
Carrie-Ann
Pet Drugs Online
22 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.