Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Easy to find medication for our dog and order and submit prescriptions
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 17/06/2026
0
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Trusted Customer
Feefo Verified
20 days ago
Easy to order, quick processing of order
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
The website is easy to navigate, select products and pack sizes and order/complete payment
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Ordering is so easy even for me my Vets now email my prescription straight to pets drugs online only contacted customer service once when I was a newbie they were fantastic.
Jess
Pet Drugs Online
19 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Charged me for goods they didn't deliver and slow delivery.
Jess
Pet Drugs Online
16 days ago
Good morning,
Thank you for your feedback.
I tried to call you earlier regarding your enquiry. During my investigation, I confirmed that the missing item from your order was refunded on 3 July. My colleague also sent you a text message to let you know, so I'm sorry to hear that you were not aware the refund had been processed.
I have also sent you an email with this information. If you have not received the refund, or if you require any further assistance, please let me know and I will be happy to investigate this further.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 27/06/2026
0
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Trusted Customer
Feefo Verified
20 days ago
Fast efficient service.
Jess
Pet Drugs Online
16 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.