Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Customer service is fine. Be better if could return unliked food.
Carrie-Ann
Pet Drugs Online
12 days ago
Good afternoon,
Thank you for your feedback.
Unfortunately if an item has been opened, we are not able to accept them as a return. We apologise for this.
If your cat however will not eat the food, you may be able to claim for this as a palatability claim. Please email over the batch information to contact@petdrugsonline.co.uk and we can send this over for you.
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 01/09/2026
0
Share
CW
Cherrrie Warwick
Feefo Verified
GBR
16 days ago
What Cherrrie Warwick said about Pet Drugs Online:
Brilliant.
Carrie-Ann
Pet Drugs Online
11 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 01/09/2026
0
Share
JH
Jeanette Cooper Hudson
Feefo Verified
GBR
16 days ago
What Jeanette Cooper Hudson said about Pet Drugs Online:
My orders require a repeat prescription from my vet, which was easy to download to the site. I found the ordering process very easy.
Carrie-Ann
Pet Drugs Online
11 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Carrie-Ann
Pet Drugs Online
Customer Care Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.